The Great Southern Hotel Sydney is a busy heritage-listed hotel offering 176 rooms. Walking distance of the CBD, Central Station and Chinatown. Currently seeking a Casual position of Front Office Supervisor. You will be involved in all matters affecting guest service and hotel operations by supervising and supporting the reception team.
About you:
The successful candidate must have:
- Minimum 1+ years' experience in a recent Front Office Supervisor role in a hotel with a minimum of 100 rooms
- Previous experience using Opera or Opera Cloud PMS
- Availability to work 2 - 3 days per week
- Must have full working rights in Australia
- Preferable commute up to 30 minutes
- Demonstrated loyalty and commitment to previous employers
Please do not apply if you do not meet all of the above criteria.
About the role:
As our Supervisor, your responsibilities will include:
- Being reliable, punctual, and professionally presented to provide strong customer service
- Work effectively under pressure while being task and people-oriented
- Address guest requests and resolve complaints empathetically and efficiently
- Supervise and train up new staff, while organising weekly Front Office roster schedules
- Ensure smooth hotel operations by remaining organised
Benefits:
This role offers a great opportunity to expand upon your skill set. In addition, we offer the following benefits:
- High occupancy and consistent shifts
- Short walk from Central Station
Job Types: Part-time, Casual
Pay: $37.00 – $38.00 per hour
Application Question(s):
- Can you work at least 3 days? What is your availabilities?
- Are you on a Visa? If yes, what visa?
- If you were hired, when can you start?
- Do you have at least 12 months Supervisory Experience in the Front Office of a Hotel with minimum 100 rooms?
- Do you have experience in Opera or Opera Cloud PMS?
Work Location: In person
