Job Description
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Full-time, Ongoing position
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Based at Western’s Parramatta South Campus
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Salary: HEW Level 6 $97,693 – $104,713 per annum, plus 17% Super and Leave Loading
Lead student-centred Library Learning Hub services that strengthen academic, digital and information skills.
The Opportunity
We are seeking an experienced and organised Learning Hub Senior Librarian to support the Student Skills & Engagement Team in delivering high-quality, student-centred Library Learning Hub services. The role will co-lead and support the Learning Hub team, including rostering across physical and online Hubs, mentoring staff, supporting professional development, and helping maintain consistent service delivery across campuses and service channels.
The Learning Hub Senior Librarian will contribute to the ongoing development of the Library Learning Hub by implementing initiatives that enhance the student experience and support continuous improvement. This includes delivering and supporting enquiry services across face-to-face, online chat, phone and online FAQ channels, while ensuring students receive accurate, inclusive and responsive support that builds their digital, information and academic skills.
Working closely with the Library Learning Hub Coordinator, other Library leaders and Library colleagues, the role will help align Learning Hub services with the University’s vision and the Library Strategy. The Learning Hub Senior Librarian will also champion contemporary library service practice by evaluating and implementing emerging technologies, digital tools and sector best practice, tracking and reporting on student engagement, and using insights to help activate the Library Learning Hub for diverse student cohorts.
What Success Looks Like:
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Learning Hub services are smoothly rostered across campuses and online channels.
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Students receive accurate, welcoming and student-centred enquiry support.
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Learning Hub Librarians and casual staff are guided to deliver consistent service.
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Feedback and service evaluation are used to improve Learning Hub delivery.
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Inclusive learning support strengthens student digital, information and academic skills.
Please refer to the Position Description for full details.
About You
The successful candidate will bring strong leadership capability, sound judgement and a commitment to delivering inclusive, student-centred library services. The successful candidate will have:
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A degree in Library Studies, or a relevant discipline, with eligibility for ALIA membership.
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Demonstrated experience in library management, service coordination or team leadership, preferably in a senior or supervisory role.
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Strong knowledge of frontline library service delivery, including online chat, phone-based enquiries and other digital service channels.
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Proven ability to plan, coordinate and roster services across physical and online environments.
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Knowledge of academic skills support and the role of library services in supporting student learning and success.
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Advanced digital literacy, including confidence using library management systems, digital tools and emerging technologies.
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Excellent written and verbal communication skills, with the ability to engage diverse audiences and support a positive service culture.
Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.
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Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
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Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
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Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.
Application Details
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Position Enquiries: Direct to Linda Parker, Associate University Librarian Student Skills & Engagement via [email protected]. Please include the job reference code REF1659P in your email.
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Closing Date: 11:59pm, Sunday 23rd August 2026.
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Working Rights: You must provide evidence of your working rights in Australia at time of application.
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How to Apply: Please note that only applications submitted via the University's online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.
Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.
For reasonable adjustments during the application process, please contact [email protected].
About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.
Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.
For the latest please visit our website and LinkedIn.
