- Assist international student clients with education counselling support, course enquiries, admissions, enrolment processes and institution correspondence.
- Being in charge of counselling students by asking important questions, proactively listening to their needs and helping them make the most suitable decision for their study options
- Process applications for international students: ELICOS, VET, College and University (This includes course-related requests including extension, deferral, and cancellations)
- Support student & migration visa application preparation by collecting documents, checking file completeness, preparing application material and coordinating with senior consultants.
- Maintain accurate client records, follow-up notes, application status updates and communication history using office systems, spreadsheets or CRM tools.
- Provide administrative and operational support to the Directors to ensure smooth client onboarding and timely application processing.
- Deliver professional, friendly and reliable customer service while maintaining confidentiality, attention to detail and compliance with office procedures.
Pay: $65,000.00 – $75,000.00 per year
Application Question(s):
- Do you have experience working within the education & migration industry?
Experience:
- Education counselling: 2 years (Required)
Work Authorisation:
Work Location: In person
