Candidate profile (title) Our team within IKEA
Candidate profile (text) - Default language At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
Key responsibilities (title) What you need to know
Key responsibilities (text) Working at IKEA has its benefits and rewards:
- $28.31 per hour base rate (Monday to Friday, 7:00am to 6:00pm)
- $42.47 per hour Sunday rate (9:00am to 11:00pm), plus above-award pay and applicable penalty rates, including weekends and public holidays
- 5 weeks of paid annual leave, paid parental leave, family and community leave, and more
- 24/7 access to our Employee Assistance Program (EAP) for health and wellbeing support
- 15% Co-worker discount
- Co-worker uniform provided
- Free Co-worker parking
- Rosters published 4 weeks in advance
- Bonus programme (where eligible)
- Affordable, nutritious meals and complimentary drinks in the co-worker restaurant
- Benefits Membership, providing savings and discounts on everyday expenses, entertainment, retail, and wellbeing services through hundreds of participating providers
- Co-worker Loyalty Program, offering additional employer contributions to your superannuation (where eligible)
- Novated Leasing for Electric Vehicles (EVs) through our partnership with Flare, supporting a more sustainable way to drive
Additional Information
- Permanent Part-Time opportunities available at 40, 50, or 60 hours per fortnight
- Rotating roster between 8:30am and 9:00pm on weekdays and weekends
- Availability to work 3 out of every 4 weekends, including both Saturday and Sunday
Recruitment Process
- Shortlisted candidates will be invited to complete a pre-recorded video interview
- Selected candidates will then attend a group interview on Thursday, 10 September
- Successful applicants will commence employment with IKEA on Monday, 21 September
- November to January is one of IKEA's busiest trading periods. To support our customers during this time, we prefer co-workers not to plan holidays during these months and to maintain availability throughout the peak period.
Team vision ( title) About this work area
Team vision (text) As a Sales Co-worker, you’ll help create an inspiring and seamless shopping experience for our customers. Working across Showroom, Markethall and Self-Serve Warehouse departments, you’ll combine customer interaction with hands-on store tasks.
Your responsibilities will include:
- Approaching customers, understanding their needs, and recommending suitable home furnishing solutions.
- Actively selling the IKEA range and promoting services to enhance the customer experience.
- Keeping your area clean, well-stocked, organised and correctly priced.
- Maintaining and refreshing displays through basic visual merchandising and stock condensing.
- Replenishing stock and preparing sales spaces using safe manual handling techniques.
- Assembling products to ensure strong presentation and functionality.
- Using IKEA systems to provide accurate product information and support order placement.
- Working collaboratively with your team and other departments to deliver great results.
Let's connect Who you are
Let´s connect You’re friendly, proactive, and enjoy working with people. You take pride in delivering great results, bring a positive attitude to everything you do, and are comfortable balancing customer service with hands-on responsibilities.
You'll thrive in this role if you have:
- A warm, approachable and confident communication style.
- A strong work ethic with the ability to take initiative and work independently.
- A collaborative mindset and enjoy working as part of a team.
- Good organisation skills and attention to detail.
- Comfort with physical work, including manual handling and maintaining displays.
- A genuine interest in home furnishings and creating exceptional customer experiences.
- Proficient computer skills and an ability to learn about all technical aspects of the IKEA product range, tools, and systems.
Preferred experience:
- Previous experience in retail, customer service, or showroom sales.
- Experience working in a fast-paced, customer-focused environment.
- Confidence in supporting sales objectives and contributing to the achievement of targets and KPIs.
Local section (title) We need people like you
Local section (text) At IKEA, work is so much more than a job. Come join us!
