Northern Territory Government
JOB DESCRIPTION
Job title Data and Information Officer
Classification Administrative and Corporate Services Band 2 Position no. 31036
Job type Full time Duration Ongoing
Business unit Water Services Location Darwin
Reports to Manager Data and Reporting Reports to p/no. 48669
Power and Water values diversity. Power and Water encourages people from all diversity groups to apply for vacancies
Inclusion and and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment
diversity and Special for the recruitment process or job, please discuss this with the contact officer. For more information about applying for
Measures this position and the merit process, click here
recruitment plans Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plan, click here
Information for Applications must include a one-page summary about you, a detailed resume and copies of all relevant tertiary
applicants qualifications listed in your application. For further information for applicants and example applications: click here
Information about If you accept this position, a detailed summary of your merit (including work history, experience, qualifications, skills,
selected applicant’s information from referees, etc.) will be provided to other applicants, to ensure transparency and better understanding
merit of the reasons for decision. For further information: click here
PRIMARY OBJECTIVE
Contribute to the effective use of Water Services data and systems by providing high-quality analysis and insights that support operational
planning, improve data-driven decision-making, and identify opportunities for efficiency and cost optimisation.
KEY RESPONSIBILITIES
The “WHAT” to be delivered
Functional
• Support the development, enhancement and ongoing use of Water Services data management systems to improve the efficiency, accuracy, and
accessibility of data collection, collation, and analysis processes.
- Maintain and support the Asset Framework database, including contributing to the development and implementation of web-based applications
and tools that enable effective dissemination of information to support planning and operational decision-making.
- Support the maintenance and integrity of data systems by ensuring data is accurate, consistent and aligned with established standards, working
collaboratively with ICT and Operational Technology teams (including SCADA and Communications).
- Assist in the collection, validation, and analysis of data to support the preparation of monthly, quarterly, and annual Water Services performance
reports for local and national reporting requirements.
Leadership
• Build positive working relationships and actively contribute to a collaborative team environment.
- Take accountability for own work and contribute to achieving team outcomes, demonstrating reliability and a commitment to meeting
deadlines.
- Communicate effectively with a range of stakeholders, adapting communication style to suit different audiences.
- Support organisational change initiatives and demonstrate a willingness to learn, adapt, and take on new challenges.
Safety and Environment
• Take all practical steps to secure your own safety, the safety of Power and Water staff, contractors, the public and their property.
- Demonstrate a proactive approach to safety through safety conversations, risk assessments and monitoring of safety performance indicators.
- Seek to reduce the environmental impact of the organisation through compliance with legislative, regulatory and licence requirements.
Customer
• Deliver and promote a high standard of customer service, including responding to enquiries and issues in a timely, professional, and culturally
sensitive manner.
Quality
• Contribute to a culture of continuous improvement by supporting the development, review, and enhancement of processes and procedures to
ensure they remain current, effective, and compliant with legislative and organisational requirements.
Commercial
• Contribute to the financial and operational performance of the team by analysing data and providing insights that support the identification of
efficiencies, cost reduction opportunities, and improved resource utilisation.
COMPETENCY PROFILE
“HOW” to do it (Manager of Self profile - refer to Power and Water’s Behavioural Competency Guide)
Ensures accountability Holding self and others accountable to meet commitments
Action orientated Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Communicates effectively Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of
different audiences.
Customer Focus Building strong customer relationships and delivering customer-centric solutions.
LAST UPDATED: July 2026 EMPLOYEE SIGNATURE: __________________________ DATE: ____________
AT POWER AND WATER:
