JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world!
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
What this opportunity involves:
As an ambassador at Ripple your primary goal is to positively impact the care and comfort of Ripples people (‘Ripplers’) and guests. You will engage with Ripplers and build strong working relationships. You will learn to understand their wants and needs in order they feel valued, looked after and are able to work in an inclusive and productive environment.
This role will be best suited to an individual that not only has strong experiences in this field but one that is comfortable working independently. You will, however, be part of a wider global team that you can draw experience from but you will need to be a self starter, be able to think on your feet and demonstrate your experience through actions in a small but diverse workplace.
This is an exciting time for Ripple and you will bring your expertise to bear. You will use your skills in change management (and acquire new ones) to enable the successful opening and running of this space and helping Ripplers adopt new Ways of Working
Key Responsibilities include:
You are the ‘Go-To’ person for all questions and requests, supporting Ripplers with even the smallest task. You will be expected to carry out a large range of tasks throughout the day/week/month:
Ensure Ripplers feel welcome. Their needs are taken care of in a fun, friendly and professional manner at all times
Utilises technology to assist in room booking, reserving amenities, guest arrival and any other need a Rippler may have throughout their day
Ensuring a presentable and inviting workplace
Dealing with guests and colleagues enquiries
Providing soft first line of support for IT/AV etc.
Support planned and pop-up events across the building
Create opportunities to provide surprise & delight to Ripplers in your workplace
Be knowledgeable about site/neighbourhood specific wellbeing information and resources
Ensuring the meeting rooms are set-up within their area and kept clean and tidy after each use
Work with the building management team to report and manage all building related issues
Be the point of contact for all vendors for delivery of planned and reactive works, office consumables and parcels
Support with the Onboarding and Offboarding of Ripplers and Contractors
Produce a monthly Newsletter and Weekly update
Sound like you? This is what we’re looking for:
Demonstrated running a small office or number of floors in a corporate setting
Experience in vendor management
Ideally conducted office moves or worked in a team that has overseen this
Comfortable working independently
Knowledge of basic facilities management is expected
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number REQ526280
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
