About the role
Join our People & Culture team where collaboration isn’t just encouraged—it’s how we work every day. You’ll be part of a supportive, high-trust environment where ideas are shared openly, wins are celebrated together, and challenges are tackled as a team. We’re committed to continuous improvement, always looking for smarter, more effective ways to deliver value to our people and the organisation.
As a People & Culture Officer, you will be a trusted first point of contact for employees and leaders, providing timely, accurate, and practical advice across the employee lifecycle. You will deliver solution-focused P&C advice to managers and employees, ensuring all guidance is compliant, accurate, and aligned with relevant legislation, industrial instruments, policies, and organisational standards.
You will contribute to the effective management of administrative workflows, shared inbox enquiries, and day-to-day customer service support, ensuring responsive, professional, and high-quality service delivery across the organisation. You will also build and maintain expertise as a systems administrator for Employment Hero, including designing and optimising workflows, enhancing dashboards and workforce data capabilities, and improving system connectivity and employee engagement.
About you
You are a capable, values-driven People & Culture professional who enjoys variety, takes pride in delivering high-quality work, and thrives in a collaborative environment. You bring a balance of technical expertise, customer service, and continuous improvement to everything you do. Ideally you will:
- Be an HRIS systems enthusiast who enjoys the detail, design, optimisation, and oversight of people systems and workflows.
- Enjoy providing responsive, high-quality generalist P&C support to employees and leaders across the organisation.
- Have a strong focus on compliance, data integrity, reporting, and maintaining efficient and effective people processes.
- Be a team player who is willing to roll up your sleeves and support colleagues to achieve shared outcomes.
To be successful in this role, you will have:
- A relevant tertiary qualification in Human Resources, People & Culture, Business, or a related discipline, and/or equivalent experience.
- Foundational knowledge of employment legislation, modern awards, and contemporary People & Culture practices.
- Experience working with HRIS platforms (ideally Employment Hero) and confidence in data management, reporting, and systems administration.
- Excellent communication and interpersonal skills, with a collaborative and customer-focused approach.
- Strong organisational skills, attention to detail, and the ability to manage competing priori-ties.
- A reflective and emotionally intelligent approach, with an openness to innovation, agility, learning, and teamwork.
Additional requirements
- This role may require a Working with Children Check and/or Police Check, or ability to obtain.
- Driver’s licence (desirable/role dependent)
Our commitment to child safety
True is committed to safeguarding children and young people. We actively create a culturally safe, inclusive, and empowering environment for all. Our workforce reflects this commitment through safe, respectful, and accountable practices.
Make a meaningful impact on people, culture, and community.
At True Relationships our work goes beyond healthcare. We support people to experience safe, respectful relationships and positive sexual and reproductive health across their lives.
- Work at the intersection of healthcare and social impact: True operates in a unique and fascinating space—sexual and reproductive health—combining clinical services, counselling, education, and community engagement. It’s meaningful, complex work that contributes to real social change.
- Trusted leader in a specialised field: Join an organisation recognised for its expertise, advocacy, and evidence-based practice in sexual and reproductive health and relationships education.
- Purpose-driven, not-for-profit impact: Be part of a respected not-for-profit healthcare organisation where your work directly supports better health, safety, and wellbeing outcomes for individuals and communities.
- Values-led in action: Our commitment to Respect, Excellence, Courage, and Partnership shapes how we lead, make decisions, and support our people.
Our People & Culture team plays a critical role in enabling this mission by supporting a workforce that is skilled, values-driven, and deeply committed to making a difference.
What we offer
- Competitive Salary (SCHADS Level 4) + super
- Access to full NFP salary packaging to increase your take-home pay
- 5 weeks annual leave to support family, rest and wellbeing
- A flexible hybrid working model, with work-from-home opportunities
- Openness to part-time arrangements (0.8–1.0 FTE), within a genuinely family-friendly organisation and a supportive P&C team.
- A conveniently located office in Windsor, close to the CBD, with easy access to train
- Opportunities for professional growth in People & Culture, including hands-on experience across the full employee lifecycle, access to mentoring, coaching, and development opportunities to build your capability and experiences.
- The chance to develop industry insights at the intersection of healthcare, education, and community services.
Apply now
If you’re looking for a role where you can combine your HR expertise with purpose-driven work, we’d love to hear from you. Please apply now.
