We are looking for an experienced and energetic Pizza Take Away and Restaurant Manager to oversee the day-to-day operations of a fast-paced pizza pickup and delivery business.
This is a hands-on management role suited to someone who thrives under pressure and can confidently manage busy periods where orders are coming through continuously, customers are waiting for pickups, and delivery orders need to be prepared and dispatched quickly and accurately.
You will be responsible for keeping the entire operation running smoothly — from taking and coordinating orders, managing kitchen production and staff, monitoring delivery times, handling customer enquiries, and ensuring every order meets our standards for quality, accuracy, and speed.Posibilty to get sponsorship for right candidate.
Key Responsibilities
- Manage the restaurant during busy pickup and delivery periods
- Coordinate high volumes of takeaway, pickup, and delivery orders
- Ensure orders are prepared accurately, efficiently, and on time
- Manage the flow of orders between the front counter, kitchen, and delivery team
- Prioritise orders and adjust operations during peak periods
- Coordinate delivery drivers and ensure orders are dispatched promptly
- Monitor delivery and pickup times to minimise delays
- Handle customer enquiries, complaints, and delivery issues professionally
- Lead and motivate staff in a high-pressure, fast-paced environment
- Allocate staff to different areas of the operation according to demand
- Ensure kitchen staff maintain consistent food quality and production speed
- Monitor stock levels and ensure sufficient ingredients and packaging are available
- Manage opening and closing procedures
- Maintain high standards of cleanliness, food safety, and workplace safety
- Monitor labour costs, food costs, waste, and overall operational efficiency
- Manage POS systems, cash handling, online orders, and daily reporting
- Train new team members and maintain high performance standards
- Identify operational problems quickly and take action to resolve them
- Work closely with owners/management to improve sales, service, and profitability
What We're Looking For
The ideal candidate will have previous experience managing a busy takeaway, pizza, fast-food, or delivery-focused restaurant.
You must be comfortable working in a high-pressure environment where speed, accuracy, communication, and teamwork are essential.
You will need to be:
- Fast, organised, and decisive during busy service periods
- Able to multitask and manage multiple priorities at once
- Calm and professional under pressure
- Confident leading a team during peak trading periods
- Strong at coordinating kitchen, counter, pickup, and delivery operations
- Customer-focused with excellent communication skills
- Highly organised with strong attention to detail
- Comfortable working with online ordering and POS systems
- Flexible to work evenings, weekends, and public holidays
- Reliable, punctual, and willing to lead by example
- Hands-on and prepared to jump in wherever needed
The Right Person
This role is not a desk-based management position. We need someone who is hands-on and enjoys being actively involved in the operation.
During busy periods, you may be coordinating orders, helping the kitchen, assisting customers, organising drivers, resolving delivery issues, and making sure the team stays focused and productive.
If you enjoy the energy of a busy restaurant, can think quickly on your feet, and know how to keep a team performing when the pressure is on, this could be the right opportunity for you. Job location is Cronulla NSW
Pay: $75,000.00 – $95,000.00 per year
Benefits:
- Employee discount
- Free food
- Visa sponsorship
Work Location: In person
