Business Partner (Employee Relations) Advisor – NSW Trustee and Guardian
At NSW Trustee and Guardian our purpose is to support the rights, welfare, and interests of the people of NSW. The agency supports the NSW Trustee, the Public Guardian and the Commissioner of Dormant Funds to carry out their statutory functions. We do this by providing a range of customer-centred services, including Will-making, trustee, financial management and guardianship services, including some for the state’s most vulnerable people.
We support over 50,000 customers annually and manage almost seven billion dollars in customer assets. We are a NSW government agency within the Communities and Justice Portfolio, our services help support and protect people at critical moments in their lives.
Our commitment to diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islander people, members of the LGBTQIA+ community and people from culturally diverse backgrounds.
The People and Culture Division plays a critical role in enabling organisational performance by supporting the full employee lifecycle and fostering a positive, inclusive and high performing workplace. The division partners closely with leaders and teams to build capability, strengthen culture and ensure people practices are contemporary, compliant, and aligned to organisational priorities.
The Business Partner (Employee Relations) Advisor provides practical, end‑to‑end support to leaders and managers across a broad range of employee relations matters at NSW Trustee and Guardian. Working within the People and Culture team, the role delivers a broad range of employee relations services to divisions, including non-complex workplace investigations, case management, and industrial and HR advice, to support the effective management of the employee lifecycle.
You will provide timely, evidence‑based advice on matters including performance, conduct, grievances and industrial relations, and support managers to apply policies, legislation and procedural fairness requirements. The role also contributes to workforce reporting, establishment management and continuous improvement initiatives to help ensure people practices are consistent, compliant and aligned to organisational priorities.
For more information about the position, view the role description.
You are an experienced HR professional with strong employee relations capability and the confidence to provide clear, practical advice to leaders and managers. You exercise sound judgement when managing sensitive matters, understand when to escalate risk, and apply a consistent, fair and compliant approach.
You are comfortable managing Employee Relations casework end‑to‑end, preparing clear documentation, and interpreting policies, legislation and industrial instruments. You build effective working relationships and can balance competing priorities while maintaining accuracy and timeliness.
Sound like you? We would love to hear from you!
Describe a time you managed an employee relations matter such as performance, conduct, grievance or a non-complex workplace investigation. How did you assess the issue, apply relevant policy or legislation, manage risk and support the manager to achieve an appropriate outcome.
Read: writing your job application for tips on the application process.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice applications and interview questions based on the focus capabilities listed in the role description.
Applications close 11:59pm, 04 June 2026.
For enquiries about the role, please contact Mel Horvath, Manager Employee Relations, People and Culture at [email protected].
For enquiries about the recruitment process, please contact Janina Fuentes, Talent Advisor on [email protected]
Please do not send your applications directly via email, LinkedIn, or SEEK. Only applications submitted via the online portal will be accepted.
Thank you for your interest in this role. We look forward to receiving your application.
