A high-performing, premium café in Castle Hill is seeking an experienced Venue Manager.
Operating 7 days per week, we have built strong systems, developed a highly capable barista team, established a solid kitchen operation, and created a loyal customer base.
As ownership transitions into its next phase of growth, we are seeking a true operator to take full ownership of the venue and continue elevating performance to the highest standard.
This is not a shift manager role. We are looking for someone who thinks like an owner — proactive, accountable, and committed to maintaining excellence across every aspect of the business.
The Role
This is a full-time leadership role, with full accountability for the venue’s performance across the entire week, including weekends.
You will be responsible for:
Driving operational performance, culture, and standards
Identifying improvements before issues arise
Making confident decisions under pressure
Leading from the front and supporting the team on the floor
Executing established systems and operational frameworks with discipline
This venue already performs well; your role is to take it to the next level.
What’s On Offer
Competitive salary package (based on experience)
Stable, well-established business
Opportunity for long-term growth
Autonomy within a structured system
Direct collaboration with ownership
Key Responsibilities
Operational Excellence
Lead a fast-paced café environment
Maintain smooth, efficient service flow at all times
Oversee daily operations and step in during peak periods
Ensure the venue is always clean, organised, and presented to a premium standard
Manage stock control and supplier relationships
Maintain strict food safety and compliance standards
Financial Performance
Monitor daily and weekly sales performance
Manage labour costs and roster efficiency
Control the cost of goods and minimise wastage
Understand and deliver on financial targets
Leadership & Training
Recruit, train, and mentor team members
Lead team briefings and onboarding processes
Maintain a strong, positive team culture
Conduct performance reviews and manage accountability
Work closely with the kitchen team on menu execution and performance
About You
Minimum 2+ years’ leadership experience
Strong understanding of labour cost, margins, and financial performance
Experience leading teams of 5–10 staff
Background in fast-paced café or restaurant environments
Hospitality management training (desirable)
You are:
A hands-on leader who earns respect through action
A strong communicator who builds relationships with both the team and customers
Proactive, organised, and solutions-focused
Commercially aware and detail-oriented
Comfortable taking full ownership and accountability
How to apply: Click on the Apply Now button to apply through Zapid.
