About Us
CEA is the leading distributor for world-renowned capital equipment brands SANY, Atlas Copco, Ditch Witch, and Dynapac.
Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, rental, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors.
CEA is a privately owned business with 10 branches and is dedicated to providing professional customer support, thanks to our highly qualified staff.
Offering extensive sales, parts and service support through our network of branches and dealers CEA is committed to ensuring the highest standards when it comes to supporting the needs of our growing customer base.
The trusted relationships CEA has built with local communities, customers, dealers and employees continues to create shared successes.
PART OF THE CFC GROUP OF COMPANIES – Think Safe Act Safe.
CEA is looking for an enthusiastic and customer-focused Parts Interpreter / Parts Salesperson to join our growing team in Dandenong South.
Whether you're an experienced Parts Interpreter or someone with a strong background in automotive, machinery, truck, agricultural or industrial parts sales, this is an excellent opportunity to join a leading national equipment supplier and build a long-term career.
About the Role
As a Parts Interpreter / Parts Salesperson, you will be responsible for delivering exceptional customer service while accurately identifying, sourcing and supplying parts to both internal and external customers.
You will work closely with our Service and Sales teams, assisting customers via phone, email and over the counter, while helping drive parts sales and customer satisfaction.
Key Responsibilities
- Interpret customer parts requirements and provide accurate parts solutions
- Process customer orders, quotes and enquiries
- Source parts from local and international suppliers
- Build strong relationships with customers and identify sales opportunities
- Manage customer backorders and provide regular updates
- Assist with inventory control and stock management
- Pick, pack and dispatch customer orders
- Support Service Technicians with technical parts enquiries
- Work closely with Sales and Service teams to ensure customer requirements are met
- Maintain a safe and organised parts warehouse and counter area
About You
To be successful in this role, you will have:
- Previous experience as a Parts Interpreter, Parts Advisor or Parts Salesperson
- Strong customer service and communication skills
- A proactive and positive attitude
- Good computer and administration skills
- Ability to build strong customer relationships
- Excellent attention to detail and organisational skills
- Current driver's licence
