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Controlled Document Administrator
Permanent opportunity in a collaborative team environment
3 days in office, 2 days remote per week (central Melbourne CBD location)
Wellness programs and free Myki provided
V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.
V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.
About the role
As our new Controlled Document Administrator, you’ll play a key role in managing V/Line’s controlled document platform, which supports the safe operation and maintenance of the regional rail network and ensures compliance with legislative and regulatory requirements.
Working closely with stakeholders across the business, you will drive best practice in document management, support compliance, and lead the ongoing development, support, and continuous improvement of the platform.
About you
To be considered for this role, applicants must meet the following key selection criteria within their application, as this forms part of our merit-based recruitment process:
Demonstrated experience successfully working in document control and/or information governance.
Proven experience developing policies, procedures and assurance activities.
Demonstrated experience successfully administrating an electronic document and records management system (EDRMS), or other document control / policy management system.
Established experience successfully working collaboratively within a team and engaging with a variety of stakeholders within an organisation.
Familiarity with ISO 9001 Quality Management Systems and related ISO standards. (Highly desirable)
Tertiary or vocational qualification in Business Administration, document management or a related discipline. (Highly desirable)
Demonstratable knowledge of Public Record Office Victoria (PROV) standards and their application in the Victorian public sector. (Highly desirable)
Salary for this position is commensurate to the successful candidate’s aligned skills and experience to the position.
Why V/Line
In addition to free myki travel, we offer:
Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.
We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at
[email protected] or 1800 800 007 for confidential support.
As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.
V/Line are proud to be a part of the Department of Transport & Planning's Yani Bangal Transport and Planning Portfolio First Peoples Careers Strategy 2023-2028. We take this opportunity to welcome and encourage applications from First Peoples.
At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.
