VenuesLive is a leading provider of customised solutions to the venue, event, catering and hospitality industries. Best known for its management of major Australian venues Optus Stadium in Perth and Polytec Stadium on the NSW Central Coast, VenuesLive is diversifying and expanding its footprint across Australia.
Reporting to the Head of Operations, the Operations & Systems Analyst is responsible for the management and optimisation of our internal business systems, primarily focusing on the Momentus ERP, POS, purchasing and invoicing systems. In addition to this, the role supports VenuesLive’s Corporate Office in Sydney with various projects, specifically the delivery of key business systems solutions implementations and maintenance of company standards.
The key responsibilities include:
- Ensuring all key Business Systems are ready for operational business and meet configuration and operational standards.
- Analysing procurement and purchasing workflows and system data integrity, identifying discrepancies and implementing process improvements.
- Liaising with the operations, finance, and technology teams to resolve issues, coordinate system upgrades, and improve business systems and processes.
- Generating and analysing system-based reports using Momentus and advanced Excel functions to support financial planning, supplier evaluation, and management decisions.
- Working as a key resource for the Corporate Office team to support the local implementation, maintenance and enhancement of our internal business systems.
- Maintaining all support and training documentation and contributing to all operational plans as required by the Head of Operations.
- Informing the Corporate Office team and keeping updated on issues related to Data and Business Systems performance.
The key skills and attributes are:
- Previous experience in implementing and supporting business systems and/or ERP solutions, ideally within a hospitality environment.
- Relevant tertiary qualifications in business information systems, business analysis or similar discipline.
- A good knowledge of hospitality and hospitality ICT systems.
- Excellent interpersonal skills.
- Ability to understand business requirements and be able to develop and streamline operational and business processes.
In addition to the above criteria, attention to detail, a customer focus, high levels of energy, willingness to work flexible hours (which includes evening and weekend work) and a positive ‘can do’ attitude, is what is required to successfully undertake this position.
Pay: $95,000.00 per year
Work Location: In person
