Senior Performance Insights Officer
- Join Corporate Services, a division within the Department of Creative Industries, Tourism, Hospitality and Sport
- Clerk Grade 9/10 with a salary range of $129,464-$142,665 + super & leave loading
- Ongoing role based in Sydney NSW
About the role
The Senior Performance Insights Officer will support and operationalise Departmental performance and data priorities through delivery of high‑quality analysis, reporting and data initiatives. This role sits at the heart of a growing data and analytics capability, contributing to the Department's move toward a connected data capability across the portfolio and related strategies.
Some of the key accountabilities of the role include –
- Coordinate and deliver high‑quality analytical inputs, data validation and supporting materials for Department and Cabinet performance reporting under the NSW Performance and Wellbeing Framework, to support executive‑level decision‑
- Develop, maintain and enhance performance reports, dashboards and measures in line with agreed frameworks and standards, ensuring outputs are accurate, timely and clearly identify trends, risks and variances for escalation.
- Contribute to data curation, integration, and the development of reusable, well-documented data assets that support consistent reporting across the portfolio.
- Design clear, compelling data visualisations and narratives that translate complex analysis into insight for executive and non-technical audiences.
- Analyse qualitative and quantitative performance data to identify patterns, emerging issues and improvement opportunities, providing evidence‑based insights and recommendations to support strategic and operational decision‑making.
For any role specific questions, please reach out to Simon Black, Director Cyber, Strategic Delivery and Performance via
[email protected]
Click here to view the role description!
About You
To be successful in this role, you will have –
- Tertiary qualifications in a relevant discipline or demonstrated equivalent relevant professional experience.
- Demonstrated experience delivering performance reporting, analysis and insights in a large, complex organisation, including contributing to enterprise, portfolio or whole‑of‑government reporting for senior leadership and governance forums.
- A practical interest with reporting, analytics and data visualisation approaches, and experience with reporting tools such as Power BI or Tableau would be highly regarded.
- Proven experience analysing and synthesising qualitative and quantitative data to identify trends, risks and improvement opportunities, and translating complex information into clear, evidence‑based insights and briefing materials for non‑technical audiences.
- Sound knowledge and practical experience applying data governance frameworks and standards, including data quality management, version control, agreed measures, data definitions and calculation methodologies, and supporting assurance or audit‑related processes.
How to Apply!
Your application must include a cover letter and an up-to-date resume that details your capabilities and experience in relation to the above role.
Closing Date: Thursday, 2nd July 2026 [10.00AM]
Working at the Department of Creative Industries, Tourism, Hospitality and Sport
At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.
Together we:
- Create social and economic opportunities for the state
- Support the creation of jobs across the creative, visitor and night-time economies
- Prioritise First Nations artists, stories and culture
- Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all
- Drive visitation through events, campaigns and visitor experience development
- Activate our night-time and creative economies to unlock unique precincts and community spaces
- Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment
- Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history
We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.
A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.
