Full-Time Medical Receptionist – Macarthur Lung and Sleep
About Us
Macarthur Lung and Sleep is a growing specialist respiratory and sleep medicine practice based in South West Sydney. We provide comprehensive respiratory, sleep, and diagnostic services with a strong focus on patient-centred care, professionalism, and efficiency.
We are currently seeking an experienced, organised, and motivated Full-Time Medical Receptionist to join our busy front desk team.
Position Details
- Full-time position (38 hours per week)
- Monday to Friday roster and Saturdays
- Occasional weekend availability may be advantageous
- Immediate start preferred
Key Responsibilities
- Managing front desk reception and patient check-in/check-out
- Answering high-volume phone calls professionally and efficiently
- Booking and coordinating specialist consultations and sleep studies
- Managing appointment cancellations, recalls, and confirmations
- Medicare billing, EFTPOS processing, and invoicing
- Managing patient records and referrals
- Liaising with referring doctors, patients, hospitals, and allied health providers
- Administrative support for respiratory and sleep laboratory services
- Ensuring smooth day-to-day operation of the reception area
- Maintaining professionalism and excellent customer service at all times
Essential Criteria
- Previous experience in medical reception or specialist practice reception
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Ability to work efficiently in a fast-paced environment
- High attention to detail and accuracy
- Professional presentation and telephone manner
- Reliable, punctual, and team-oriented
- Competent computer skills and ability to learn practice software quickly
Desirable Skills
- Experience with Genie Solutions or similar medical software
- Knowledge of Medicare billing and Eclipse
- Experience in respiratory, sleep, or specialist practice settings
- Understanding of sleep study bookings or CPAP services
What We Offer
- Supportive and professional team environment
- Opportunity to grow within an expanding specialist practice
- Ongoing training and development
- Stable full-time employment
- Exposure to respiratory and sleep medicine services
How to Apply
Please submit your:
- Resume/CV
- Cover letter outlining your experience and suitability for the role
Applications can be submitted through Indeed.
Only shortlisted candidates will be contacted.
Pay: $30.00 – $35.00 per hour
Work Location: In person
