Introduction
Kablamo is an impact-driven software engineering company. We bring engineering, data, and AI expertise to solve complex problems, with the intellectual horsepower to know what works and the care to make sure it actually does.
Founded in 2017 in Australia, the business has grown quickly over the last several years, including the expansion of the team to Canada in 2021. We are proud to have assembled a wonderful team and a list of customers that includes some of the best-known enterprises and government organisations in Australia and Canada.
As an established Google Cloud (GCP) and Advanced AWS Consulting partner, we are at the forefront of AI-centric software and product development. Kablamo is building our own AI-powered products and enhancing our software and product development processes with the latest AI tooling. We’ve built Kablamo on using data and technology to drive product innovation, and we’ve been recognised globally, including AWS Public Sector’s global award for “Most Innovative AI/ML Solution” for Kablamo’s work in building bushfire intelligence platforms.
The Role
Kablamo's People & Culture Manager role is suited to a person looking for a People & Culture leadership opportunity, where you'll bring your experience, passion and know-how to help Kablamo and our team through growth.
From a career perspective, you've demonstrated a track record as a high-performing People & Culture leader. You're skilled at identifying, recruiting, onboarding, engaging, training, growing, rewarding and retaining top talent. You've been part of teams and businesses with genuinely great cultures, and you understand what it takes to build one of the best places to work in Australia.
You'll champion Kablamo's values, working closely with our leaders and our people to coach, navigate, solve problems, and develop and launch programs that help every team member succeed and fulfil their potential. You'll thrive in a fast-moving, fluid environment, and you'll be genuinely passionate about supporting our teams and individuals to do their best work. You're an experienced People & Culture professional who thinks strategically, but who's just as happy rolling up your sleeves and getting things done.
The People & Culture Manager will work closely with Kablamo's leadership group, comprising two Co-CEOs, Principals, Crew Leaders and Technical Leads. Together, this group is responsible for setting Kablamo's strategic direction, attracting and retaining the best talent in our industry, and guiding our journey to greatness.
This is a true generalist role that provides exposure to a wide range of responsibilities in providing People and Culture support and expertise to Kablamo’s team in Australia and Canada.
Key responsibilities:
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Talent Acquisition: Work with leads to attract and select the right people for Kablamo. They complete recruitment specifications in consultation with the business and use the e-recruitment system to support the recruitment process and ensure that new hires are optimally onboarded into the organisation. They facilitate and conduct training with all new hires on Kablamo's ways of working.
- Talent Retention: They work closely with Kablamo crew leads to advise on learning solutions and identify, facilitate, and coordinate learning activities to help retain our team. They help create strategies to retain team members, from remuneration reviews to career development opportunities.
- Guide and coach leaders: Help leaders on their development path, including facilitating training programs. Support leaders to develop and roll out programs to help with hiring, team development, designing and delivering learning programs, individual growth and development, performance and HR issues. Handle sensitive issues and be a trusted advisor to our whole team.
- People and Culture administration: Help ensure that our people & culture systems, processes and data can continue to support a great employee experience and assist the company in successfully scaling. They ensure the accuracy of all employee data in relevant systems and keep information across all relevant HRIS systems up to date. Kablamo currently uses Employment Hero. They liaise with management and finance to ensure that Payroll records are accurate and up to date. They attend to general People and Culture queries from staff and leads. They process all employee record updates and oversee all People and Culture administration where applicable.
- Reporting: They provide the information and cooperation required for the administration, compliance, and security of accurate, timely, and complete People and Culture records.
- Employee Relations: They work with Kablamo leads to ensure compliance with legislation relevant to employee relations and can work through complex people issues. They document and process all administration linked to employee terminations, including minutes, recordings, agreements, etc. They stay current on state and federal employment laws and regulations and use this knowledge to advise leads and employees to ensure fair and equitable practices.
- Performance management: They manage the Kablamo performance management process and can train new employees on this to support this process. They provide ongoing support for the annual and performance review processes. They work closely with Leads to help set smart key performance indicators for employees where applicable.
- Reward and remuneration: They work closely with the leadership team to obtain information about salary benchmarking and advise accordingly. They support leads and help administer and coordinate the annual salary review process.
- Recognition/Diversity Program: They assist with coordinating the Kablamo recognition program, diversity, equity and inclusion and reconciliation action plan.
- Events preparation: They assist in planning and organising Kablamo events, which include Christmas parties, Leadership offsites and the Back to Base Meeting.
- Information Security Responsibilities:
- Identify and manage security risks within the scope of the role, ensuring compliance with defined security controls, escalating emerging threats to the Risk Manager and Senior Leadership Team, and supporting the continuous improvement of security practices.
- Oversee key employee lifecycle security processes, including background checks, contract management and secure off-boarding procedures.
- Maintain and enforce essential governance documentation, such as the organisation chart, job descriptions and the code of conduct.
- Administer the company's security policies (e.g., data classification, acceptable use) and manage insurance policies to mitigate organisational risk.
- Uphold responsibility for the performance, review, and ongoing management of all assigned HR, governance and policy-related controls.
Required skills and experience:
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5+ years in HR/People & Culture roles, with at least 2-3 years in a senior or leadership capacity (Manager, Senior in the Technology Industry)
- End-to-end recruitment and talent acquisition, including for technical/engineering roles
- Onboarding and induction program design experience
- Compensation and benefits structuring, including benchmarking for tech/consulting talent
- Employee relations and workplace investigations
- Australian employment law and Fair Work compliance (awards, National Employment Standards, unfair dismissal risk)
- Policy development (leave, flexible work, code of conduct, WHS)
- HRIS/People systems administration (e.g., Employment Hero, Workday, or similar)
- The ability to build and measure a strong workplace culture, not just administering HR
- Exposure to distributed/remote teams across multiple locations (Sydney/Melbourne/Toronto or similar)
- Leadership coaching, development and mentoring experience
- Strong communication, presentation and relationship-building skills
- Desire to work in a fast-growing, agile business and to handle the ambiguity that comes with a tech scale-up company
Desirable skills and experience:
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Bachelor's or Master’s degree in Human Resources or a related field
About Kablamo’s Culture
At Kablamo, we strive to “Make with Heart and Mind”. We're passionate and brave craftspeople, we love to redefine what's possible, and we seek growth and discovery together. We acknowledge a workplace that is diverse and inclusive, enables for greater innovation and produces benefits including improved performance, improved employee happiness and wellbeing, and superior outcomes for our customers.
Kablamo is a proud equal opportunity employer. We make our hiring decisions solely based on your skills and experience, as well as the perspectives and value you can bring to our team. Kablamo believes that diversity is vital to provide the best service to our clients and we are committed to fostering a varied and inclusive work environment. Every effort to accommodate candidates for accessibility will be made upon request. Information received related to accommodations will be addressed confidentially.
The PERKS!!!
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Hybrid work environment (2 days in office) with offices located in Sydney and Melbourne
- Career growth (we really do promote from within!)
- Individual training budget
- Online rewards platform
- Regular social events
- Blogging rewards
- Referral bonus
- Parental Leave top up (eligibility criteria applies)
- Employee Assistance Program
- Swag
Are you interested in joining one of Australia’s best cloud product development companies? Our team uses cutting-edge cloud technology to design and build digital products and data platforms that deliver transformational change. We’re helping our customers to build digital solutions to manage bushfire risk, perform genomics research on deadly diseases, launch new fintech, deliver millions of hours of media content to viewers, rethink welfare programs for disadvantaged communities, and much more. At the 2021 AWS Global Public Sector conference, Kablamo won the global award for “Most Innovative AI/ML Solution” - we were selected from more than 1,800 AWS global partners! The AWS award was for Kablamo’s work with Victoria’s Department of Environment, Land, Water & Planning to help them predict and manage bushfire risk for the State of Victoria.
