Retail Team Member – Berkelo
We are looking for a friendly, enthusiastic Retail Team Member to join our team at our pop-up bakery stand in East Village Shopping Centre, Zetland.
This is a customer-facing role selling our range of freshly baked bread, pastries and other baked goods. You’ll get to know our products, share your knowledge with customers, offer samples and help create a great experience for everyone who visits our stand.
Casual position is available, with shifts across weekdays, weekends and public holidays. Morning and daytime shifts only.
The Gig
- Deliver exceptional customer service and create a welcoming experience for every customer
- Sell and confidently talk customers through our range of breads, pastries and baked goods
- Learn our products, ingredients and baking processes so you can confidently answer customer questions
- Offer samples and introduce customers to new and seasonal products
- Process customer orders and payments accurately
- Open and close the bakery stand, ensuring everything is ready for trade and securely packed away at the end of the day
- Manage queues and confidently operate the stand during solo shifts
- Maintain stock levels and communicate stock requirements and orders
- Keep the stand clean, organised and presented to a high standard
- Follow food safety and hygiene requirements
- Be a genuine ambassador for the brand and our products
The You
- Previous retail, hospitality or customer service experience is preferred, but not essential
- Friendly, confident and enthusiastic personality
- Excellent communication and presentation skills
- Comfortable working independently and taking responsibility for the stand
- Able to work in a fast-paced environment while maintaining great customer service
- Reliable and punctual
- Interested in food and excited to learn about bread, pastries and our products
- Available to work weekends and public holidays
- Must have the right to work in Australia
The Benefits
- Join a passionate and supportive team
- Product training provided
- Employee discount
- Opportunity to develop your knowledge of artisan bread and baking
- A fun, customer-focused environment with a great product to sell
Job Types: Part-time
Location: In person, Zetland
Pay: $32.00 – $38.00 per hour
Work Location: In person
