$107,151 to $120,060 pa (Hew 7)
Full-time, Joondalup and City Campus
Open to ECU staff only
STUDENT LIFE
JOONDALUP AND CITY CAMPUS
$107,151 to $120,060 pa PLUS 17% SUPERANNUATION
FULL TIME, FIXED TERM (10 WEEKS)
OPEN TO ECU STAFF ONLY
Edith Cowan University
Are you ready to belong to a dynamic community where courage, creativity, and optimism are essential elements of our DNA? At ECU we’re inspired by the incredible achievements of Edith Cowan, the first woman elected to an Australian parliament and a lifelong champion of education. Empowered by her legacy, we’re united in our vision to lead the sector in educational experience and expand our impact through world-class research.
Embrace an opportunity to become part of something extraordinary.
Student Life
The Student Life Directorate delivers services and evidence-based programs for current students that aims to contribute to improved health and wellbeing; as well as supporting students to succeed in their higher education studies. The Directorate has three major teams focused on (1) Health and Wellbeing; (2) Students course advice, course progress and success; and (3) Student Experience and Student Voice. The Directorate focuses on taking a person-centred approach when engaging with students; collaboration across Schools and Directorates and continuous quality improvement to make a transformational and meaningful impact on students experience at University.
About the Opportunity
Collaborating with a range of ECU stakeholders, the Student Hub Coordinator is responsible for leading the delivery of an excellent student experience based on quality, customer-focused outcomes with an emphasis on continuous improvement and implementation of proactive cohort specific projects and tasks.
The Student Hub Coordinator provides day to day operational leadership, guidance and supervision for Student Advisers and Senior Student Advisers. They act as an escalation point for addressing and resolving more complex individual student issues through case management.
This short-term backfill position provides an excellent opportunity for a candidate to strengthen their leadership skills, gain greater insight into student-related processes, and actively support initiatives that drive continuous improvement and enhance the student experience.
If you are passionate about making a difference to students and you are a results-oriented leader ready to embrace a new challenge, we'd love to hear from you. This is a fantastic opportunity to expand your leadership experience, influence service improvements, and make a tangible difference to the student experience.
About you
The successful candidate will have:
Experience in using leadership and management techniques to maximise effectiveness of a team
Strong customer service, networking and relationship building skills
Extensive knowledge of student administrative processes, support services and student systems
Complex problem solving and decision-making skills
Continuous improvement and change embracing approach to the workplace
A passion for making a difference to student experience
You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry, Personal Excellence and Courage.
Benefits of working at ECU
At ECU we’re committed to fostering a positive employment experience and believe this is fundamental to the success and satisfaction of our employees. Growth and development matter here, because we recognise people are at the centre of everything we do. Our thriving work culture is guided by the ECU values and complemented by a range of employee benefits; visit our website to read about flexible working arrangements, generous leave entitlements, our commitment to Wellbeing, exclusive corporate discounts and industry-leading superannuation.
Contact
Please contact Jess Dahl, Manager, Student Hub via
[email protected] for more information.
Application Process
Please upload an up-to-date resume summarising your experience and achievements, along with a brief covering letter of no more than 2 pages outlining your suitability for the role.
Advert Closure
Applications close Wednesday, 15th July at 11:30pm AWST.
ECU reserves the right to close the advertisement before the stated closing date, and encourage applicants to submit their applications early.
PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.
ECU is a diverse and inclusive workplace with specific strategies and initiatives in place to address underrepresentation of specific groups. We strongly encourage applications from the Aboriginal and Torres Strait Islander community.
We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age and faith. For more information on our commitment to equity and diversity, please visit our Inclusive Workplace website.
At ECU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively encourage people with disability to apply to ECU. To discuss how we can support adjustment requirements, please contact the person listed above.
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