Senior Corporate Governance, Policy & Risk Officer
Clerk Grade: 9/10
Annual Salary Range: $129,464 - $142,665 plus superannuation
Employment Type: Ongoing, Full-time
Location: 1 Oxford Street Sydney (hybrid work options available)
We are seeking an experienced Senior Corporate Governance Policy & Risk Officer to join the Independent Review Office (IRO). In this pivotal role, you will deliver specialist risk, governance and policy expertise to strengthen organisational assurance, support compliance, and minimise risk exposure.
You will work closely with stakeholders across the business to embed a strong risk culture, provide trusted advice, and lead initiatives that enhance governance frameworks, systems and controls.
About us
The Independent Review Office (IRO) is an independent statutory body in NSW that plays a critical role in the personal injury system. The IRO helps injured workers and motor vehicle accident claimants resolve disputes with insurers and provides legal funding to support claimants in navigating complex processes.
As part of the Department of Customer Service, the IRO is committed to integrity, fairness and independence. Our work has a real and meaningful impact on the lives of people across NSW, and we are dedicated to fostering a supportive, inclusive and purpose-driven workplace.
What you’ll do
In this role, you will:
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Provide specialist advice, manage complex applications and support the Department’s statutory responsibilities under the GIPA Act and Privacy Information Disclosure Act by ensuring compliant, timely and effective decision making, stakeholder engagement and best practice information access processes
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Develop and maintain integrated risk and assurance frameworks across business, digital and data environments
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Deliver expert advice on governance, risk, compliance and control systems to support organisational objectives
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Design, implement and evaluate risk management strategies to minimise exposure, including cyber and data risks
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Lead risk and assurance activities, including monitoring, analysis and reporting on control effectiveness
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Identify emerging risks and provide recommendations to strengthen controls and business processes
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Lead and contribute to projects that improve governance, risk maturity and organisational resilience
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Build strong stakeholder relationships and promote a proactive risk management culture across the organisation
What we’re looking for
You will bring:
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Experience in risk management, governance, audit, compliance, cyber security or fraud control within a complex environment
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Experience in GIPA and Privacy Information Disclosure processes ensuring compliance and reporting skills to support the agency
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Strong analytical skills and the ability to assess risk, interpret data and provide practical, evidence-based advice
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Demonstrated ability to influence and engage stakeholders to drive strong risk and governance practices
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Experience designing or improving frameworks, controls and assurance processes
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Strong communication skills, with the ability to translate complex concepts into clear, actionable insights
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A proactive, solutions-focused mindset with sound judgement and high attention to detail
Why join us?
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Be part of an organisation delivering meaningful outcomes for the NSW community
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Shape and strengthen governance, risk and assurance practices across the organisation
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Work in a supportive, collaborative and high-performing team
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Flexible working arrangements
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Access to development and career opportunities across the NSW public sector
How to apply
To apply, please submit:
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Your resume (up to a maximum of 4 pages), and
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A brief cover letter (1–2 pages) outlining how your skills and experience align with this role.
Salary Grade 9/10, with the base salary for this role starting at $129464 base plus superannuation
For enquiries relating to recruitment please contact Meg Rapley via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Monday 6 July 2026 at 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
