About the Venue:
Located in the heart of the Gold Coast, Crowne Plaza Surfers Paradise offers guests a premium hotel experience with quality dining, accommodation, conferencing and leisure facilities.
As part of the hotel's Food & Beverage offering, Relish Restaurant delivers a welcoming dining experience for hotel guests and visitors alike. We are currently seeking an experienced Food & Beverage Supervisor to join the team and help drive service excellence across daily operations full time.
About the Role:
Reporting to the Venue Manager, this hands-on leadership role is responsible for overseeing daily restaurant operations, leading service periods, coaching team members and ensuring exceptional guest experiences at every touchpoint.
This position is ideal for an experienced hospitality professional who thrives in a fast-paced environment and enjoys developing high-performing teams.
Key Responsibilities:
- Lead and supervise daily restaurant operations
- Drive exceptional customer service and guest satisfaction
- Support, coach and develop Food & Beverage team members
- Assist with rostering, labour management and productivity targets
- Support stock control, ordering and inventory processes
- Ensure venue presentation, cleanliness and operational readiness
- Maintain compliance with RSA, food safety and workplace health & safety requirements
- Assist with onboarding, training and performance development of team members
About You:
- Previous supervisory experience within a hotel, restaurant or premium hospitality environment
- Strong leadership skills with the ability to motivate and develop a team
- Passion for delivering exceptional guest experiences
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Ability to remain calm and professional in a busy service environment
- Current Queensland RSA certification
- Availability to work a flexible roster including mornings, evenings, weekends and public holidays
- Full Australian work rights (this is a full time position, therefore student visa's will not be considered)
Benefits:
- Competitive salary and employment conditions
- Opportunities for career progression within a growing hospitality group
- Ongoing training and development
- Supportive leadership team and positive workplace culture
- Staff discounts across selected Oscars Group venues
- Work within a respected hotel operation in a prime Gold Coast location
About the Oscars Group:
Oscars Group is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986 with the acquisition of a single pub in Sydney’s Inner West.
Today, Oscars Group is one of the largest privately owned hospitality groups in Australia, featuring an ever-expanding portfolio of 45+ assets across NSW, Queensland, South Australia, and Victoria. The group operates across accommodation, pubs and gaming, retail liquor, conference and event centres, premium restaurants, chartered vessels, and commercial and residential developments.
We are committed to creating environments where our people can grow, develop, and deliver exceptional guest experiences.
Apply now and Join the Fun with Oscars Group!
Pay: $29.88 – $46.02 per hour
Benefits:
Licence/Certification:
Work Authorisation:
Work Location: In person
