Assistant Talent Acquisition Advisor
- Branch and Division: Talent Acquisition, P&C
- Location: Flexible across Haymarket CBD, Parramatta and Gosford. Hybrid working with an expectation to attend the team landing days in office 2 days per week
- Employment type: Temporary opportunity for up to 6-months (35 hours per week)
- Applications Close: Tuesday, 14th of July 2026 (9:59am)
Are you a customer-focused talent professional ready to make an impact within the Department of Customer Service? Our Talent Acquisition team is seeking an experienced Assistant Talent Acquisition Advisor to support the delivery of our workforce strategy and help attract and retain the talent needed to achieve our organisational priorities.
In this role, you’ll be part of a collaborative and supportive team environment, with opportunities to grow your career, contribute ideas, and add value across multiple divisions within the Department of Customer Service.
The Opportunity
As an Assistant Talent Acquisition Advisor, you will join a collaborative and supportive Talent Acquisition team, contributing to the delivery of high-volume recruitment across the Department of Customer Service.
In this role, you will support bulk recruitment activities, including talent pool campaigns and assessment centres, while ensuring a smooth and positive experience for candidates and hiring areas. Your responsibilities will include coordinating recruitment processes, managing candidate communications, scheduling assessments and interviews, and assisting with job briefings and related administrative activities.
This opportunity is well suited to someone who enjoys working in a fast-paced environment, is highly organised, and is passionate about delivering quality recruitment outcomes while building strong relationships across the department.
In this role you will:
- Assist with high-volume recruitment initiatives, including bulk campaigns, talent pools, and assessment centres, ensuring processes are coordinated efficiently and consistently.
- Contribute to proactive sourcing strategies using platforms such as LinkedIn and internal channels to build and maintain strong candidate pipelines.
- Support the management of internal mobility processes, including extensions, secondments, and large-scale movement activities across supported portfolios.
- Provide guidance and administrative support to hiring managers throughout recruitment and internal movement processes, reinforcing consistent and compliant practices.
- Act as a key contact for vacancy and candidate enquiries, delivering timely and accurate information to support a positive stakeholder experience.
- Build effective working relationships with hiring managers and stakeholders, using insights and data to support Talent Advisors in delivering quality hiring outcomes.
To succeed as an Assistant Talent Acquisition Advisor, you will have a unique blend of experience including:
- Experience and knowledge of the recruitment lifecycle, including an understanding of compliance and privacy requirements.
- Demonstrated experience supporting high-volume recruitment or administration activities, with the ability to manage competing priorities across bulk campaigns and processes.
- Proven ability in candidate management, with the capability to quickly build rapport and engage effectively with candidates both in writing and over the phone.
- Knowledge of the Government Sector Employment Act (highly desirable; training can be provided).
- Strong attention to detail, with a proven ability to work accurately and efficiently under tight deadlines and time pressures.
- Proficiency in the Microsoft Office Suite and other administrative systems used to support recruitment processes.
- Ability to develop and maintain effective working relationships with stakeholders at all levels.
- Strong written and verbal communication skills, with the ability to provide clear and professional correspondence.
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If successful, your outstanding proactive candidate-management and project coordination skills will help to deliver an exceptional recruitment experience for both applicants and new starters, and their hiring managers.
What we need from you:
Your most recent resume (no more than 5 pages) which showcases how your skills and experience are relevant to the role.
Instead of a cover letter, please provide a response with up to 500 words (maximum) to the following targeted question:
- Can you describe your experience supporting high-volume or bulk recruitment activities, such as talent pool campaigns, large-scale administration, or assessment centres? Please outline your role, how you managed competing administrative priorities, and the approaches you used to ensure the process ran efficiently and delivered successful outcomes.
Salary Grade 5/6, with the base salary for this role starting at $99938 base plus superannuation
For enquiries relating to recruitment please contact Raffaela Sahin via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Tuesday, 14th of July @ 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or
[email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
