About Opendoor
Opendoor is a community-driven not-for-profit empowering individuals with services, support, programs, and opportunities that improve lives.
Since 1986, we have supported vulnerable people, regardless of age, race, ability, or situation, through guidance, skill development, and fostering independence.
At Opendoor, we are committed to creating opportunities that empower individuals and strengthen our communities. Each year, we help thousands of people across Australia through practical, person-centred programs spanning employment, training, disability support, youth, allied health and social enterprise.
About the Role
Our Transition to Work (TtW) program provides tailored employment and education support to young people aged 15-24, who are at risk of long-term unemployment in the North-Western Melbourne Metropolitan and Barwon Employment Regions. Our TtWteam works towards the same, purpose-led goal of improving lives through dignity and choice. The result of this mindset speaks for itself: due to program growth, we have a new opportunity for you to join our team on a permanent full-time basis.
Previous experience working with young people is preferred. Prior experience in employment services and working with a caseload not essential but will be highly regarded. This position will be working onsite to support our offices in Barwon (Geelong and Corio), with some offsite travel required to meet with employers, RTO's and participants.
Interested? Keep reading to see what you’re in for!
You’ll be Responsible for:
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Providing post-education support functions to young people
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Providing ongoing post-employment support to both the employer and young people to maintain the region’s job placements
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Identifying potential fall outs from employment or disengagement from education, and promptly implementing strategies to support the young person
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Experience working with people from diverse backgrounds is preferred, as you will be working people facing various barriers to employment to overcome any workplace challenges
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Maintaining accurate records and collate information, such as payslips, invoices, and wage subsidies in a timely manner
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Escalating risk outcomes and wage subsidies to the Regional Manager immediately
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Building and maintaining employer relationships to increase engagement and retention rates, while also securing extra business through lead generation
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Adhering to strict compliance frameworks and contractual reporting requirements
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Adapting and responding to community and key stakeholder needs
What we Offer:
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Enterprise Bargaining Agreement (EBA) with industry leading salary levels that increase each year for the life of the agreement
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Above Award personal, compassionate and maternity leave schemes
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Paid Christmas closure leave
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Free Employee Assistance Program for all employees
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Salary packaging (up to $15,900 per year of your salary tax free + up to an additional $2,650 per year tax free for entertainment expenses)
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Flexible working hours and arrangements for work-life balance, including work from home dependent on operational requirements
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Option of purchasing additional two weeks of annual leave
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Emphasis on staff training and professional development
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Mobile phone and laptop provided
About You
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A Certificate IV or above in Youth Work, Social Work, Counselling, Psychology, Community Services or related discipline is preferred
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Prior experience working with young people and/or within the employment services sector, especially in post-placement support (PPS)is preferred but not essential
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Current driver’s licence and Working with Children’s Check card (or ability to obtain one prior to commencement) is essential
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Intermediate skills in Microsoft Excel is essential
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Excellent written and verbal communication skills are crucial for developing and strengthening relationships with new and existing employers
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Knowledge and understanding of issues that affect young people’s engagement with education and employment
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Demonstrated ability to meet and exceed KPIs
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You must have a passion for improving young people’s lives through the creation of opportunities
Why Join Opendoor?
When you join Opendoor, you’ll be part of a workplace that’s:
- Values-driven – where optimism, inclusion and respect guide everything we do
- Flexible and supportive – with hybrid working options
- Rewarding – with access to salary packaging to increase your take-home pay
- Collaborative – you’ll work with passionate people making a difference every day
How to Apply
Click Apply to submit your application. We will be reviewing and progressing applications as they come through and may close the advertisement early if we find the right person.
If you have any questions, please contact Jorden Lai at [email protected]
We strongly encourage applications from First Nations peoples, people with disabilities, and individuals with lived experience. Applicants must have Australian work rights.
Opendoor does not accept unsolicited applications or phone calls from recruitment agencies.
Opendoor is committed to the principles of Equal Employment Opportunity and supports the creation of working conditions to ensure that all employees have an equal chance to seek and obtain employment, promotion, and training. Opendoor encourages applications from Aboriginal and/or Torres Strait Islanders and/or those with a disability. Only Australian citizens, permanent residents, or people who have the right to work in Australia may apply.
Child Safety
Opendoor is committed to ensuring the safety and wellbeing of all children and young people. We operate in compliance with the Child Safe Standards and the Children, Youth and Families Act 2005 (Vic). Our recruitment practices reflect our commitment to safeguarding, and all successful applicants will be required to undergo a Working with Children Check, Police Check, and other relevant pre-employment screening.