As the management company of existing brands -1919 Lanzhou Beef Noodle,1919 Master Lanzhou Beef Noodle and Master Lanzhou Noodle Bar national wide, JH 1919 Pty Ltd aims to become the leading Chinese Cuisine branding company in Australia that delivers a variety of top quality authentic Chinese cuisine to all food lovers.
We believe that we are more than just beef noodle and fresh noodle. We embrace excellent customer service, and we are seeking innovative ways to offer great dining experience to our customers.
We are currently seeking multiple professional, hands-on, and detail-oriented Quality Assurance Manager to join our business for different location including NSW, VIC, QLD and WA.
As the Quality Assurance Manager, you will play a pivotal role in upholding and enhancing our commitment to quality and excellence. You will be responsible for ensuring that our food and meal solutions meet and exceed industry standards, comply with regulatory requirements, and consistently deliver the exceptional quality to meet our customers expect.
Key Responsibilities
- Develop, implement, and manage a comprehensive quality assurance program for the company
- Oversee and conduct regular quality audits of our franchise and company own stores’ component and food production processes.
- Establish and maintain quality control standards and procedures of our franchise and company own stores/ restaurants
- Ensure food quality from outsourced providers
- Collaborate with cross-functional teams to identify areas for process improvement and product enhancement.
- Ensure relevant restaurants' cooking and reheating processes are carried out in accordance with the correct instructions and in compliance with food safety legislation
- Verify and monitor the quality, safety, and compliance of all food supplied by outsourced providers, ensuring adherence to contractual specifications, regulatory requirements, and the company’s food safety management system.
- Investigate customer feedback and product quality issues to drive corrective and preventive actions.
- Stay current with industry regulations and maintain compliance with food safety and
quality standards.
- Manage and lead a team of quality assurance professionals.
- Develop and deliver training programs to ensure our workforce is aligned with quality
objectives.
- Maintain good business relationship with all external stakeholders
Qualification Requirements
- Minimum of 4 years of relevant experience in food quality assurance, with a background in a food manufacturing setting.
- Strong leadership and management skills.
- Excellent problem-solving and analytical abilities.
- Excellent communication and interpersonal skills.
- Proven ability to work in a fast-paced environment and meet deadlines.
- Detail-oriented with a strong commitment to quality.
- Experience with quality assurance software and tools is a plus.
- Ability to travel interstate.
- Bilingual is essential as company’s main product is Chinese Food.
Job Type: Full-time
Pay: $80,000.00 – $100,000.00 per year
Experience:
- food quality assurance: 5 years (Preferred)
Work Authorisation:
Work Location: In person
