Department: HS Western Sydney
Department/Agency: Department of Communities and Justice
Location:
Blacktown, NSW, AU, 2148
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Req ID: 84749
Frontline Project Officer
Location – Blacktown
Employment type –6-month Temporary Full-Time Opportunity with possible extension
Salary – Clerk Grade 7/8, $116,981 to $129,492 p.a. plus employers' contribution to superannuation and annual leave loading
Your role
This role is considered a Frontline position, therefore, hybrid working arrangements are not available. You will be required to work across all 4 office locations in Western Sydney District; including Parramatta, Blacktown, Mount Druitt and Penrith. The position requires face-to-face support and project delivery, therefore, the expectation is 4 days in the office with a 1 day working from home, where operational requirements permits.
The Project Officer role within Western Sydney District supports the delivery of key initiatives across our District. You will be required to work across all 4 offices locations in the District, providing face-to-face support to District staff. You will be coordinating project activities, supporting stakeholders, tracking progress and ensuring project documentation and reporting are accurate and up to date. You will work closely with Managers and Director within the District, supporting relevant staff to keep projects on track, identify risks, and contribute to improving processes and ways of working. The Project Officer will be responsible for the creation of training packages, as well as the facilitation and delivery of various training and onboarding processes throughout all office locations in the District. Strong communication and excellent attention to detail with the ability to manage competing priorities, all with a passion for driving outcomes are paramount for the Project Officer role.
What you’ll do
The primary role of a Project Officer within Western Sydney District varies but includes:
Providing evidence-based policy analysis and advice to contribute towards the development of high quality social housing policy, which drives reform and directly contributes to better outcomes for individuals, families, groups and communities.
Working as part of a team on large projects to operationalise policy frameworks and amend existing operational policy.
Creating various training packages, that you will facilitated and deliver to staff throughout the District
Deliver and facilitate Onboarding activities within the 8-week onboarding program, such as District Induction.
Assisting with the development and implementation of changes to the HOMES system to enable effective policy implementation.
Working as part of a team to develop operational tools and resources for frontline staff.
Developing and delivering training to frontline staff across NSW.
Working with stakeholders inside and outside of the organisation.
Being flexible and adaptable to changing priorities.
Providing rapid advice on operational policies.
What we’re looking for
Tertiary qualifications and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development.
Detailed knowledge of social housing, DCJ Housing policies and demonstrated experience in implementing these policies.
Working knowledge of Rent Choice and other private market assistance policies and programs
Excellent spoken and written communication and interpersonal skills.
Detailed knowledge of DCJ IT systems, particularly HOMES and OneTRIM.
Expertise in the use of Microsoft Office suite.
Demonstrated ability to prioritise and deliver within a high volume environment.
Proven ability to monitor policy and system compliance.
Ability to manage testing of system applications.
Ability to collaborate.
Ability to work in a team environment and independently as required.
Attention to detail
Download the role description.
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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 1 targeted question below with a brief outline on how you meet the requirements of the role:
In the Project Officer role, you will be responsible for facilitating training and onboarding. Tell us abut a time when you were responsible for delivering training to a new employee or group of employees. How did you prepare, deliver the training, and ensure they understood the information?
Applications close Monday 13th July 2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Brittany Kerr on 02 9319 9328 or at
[email protected]
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Rania El Boustani on 0457 853 766 or via
[email protected]
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
