Welcome to the Sunny Side!
At Sunny Queen, we are all about eggs! With over 90 years "eggsperience" in the industry, we are passionate and committed to providing quality products whilst ensuring the welfare of our hens.
A career at Sunny Queen Australia means becoming part of a working culture that recognises people development as crucial to overall long-term success.
We're seeking an experienced ITC Application Administrator to join our dynamic team at our state-of-the-art facility based in Carol Park. In this pivotal role, you'll take charge of business systems administration and continuous improvement playing a key part in keeping our operations at the forefront of innovation. Come embark on a journey with us at the Sunny Side and launch your career with us today.
About the Role:
- Administer and support the business systems such as Dynamics 365 ERP, EDI, BI, CRM and integration systems, taking charge of related support tickets and troubleshooting user and system issues via phone, email, remote assistance, or on-site visits.
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Responsible for core business systems release management to coordinate end user testing before deployment.
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Occasional travel to assist with systems rollouts or feature releases to new or existing warehouses.
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Requirements analysis with end users for feature requests to transfer user requirements to external consultants for business system optimisations.
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Assist with infrastructure support providing level 2 & 3 direct support, including virtualisation environment management when required.
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While the role primarily supports Level 2 and Level 3 business systems, occasional support for standard Level 1 and Level 2 helpdesk requests may be required as needed.
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Ensure data security, network monitoring, compliance.
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Undertake special projects as needed.
What You’ll Bring:
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5+ years' experience in a similar role
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Strong troubleshooting and problem-solving skills
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Proficient with Dynamics 365 ERP having exposure to AR, AP, Advanced Warehousing and related modules.
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Experience with EDI/Integration systems.
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CRM experience desired but not essential
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Proficient in Microsoft Windows OS and SQL server systems
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Understanding of Microsoft 365/Azure, Power Platform
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Ability to work well in a small collaborative team whilst having the ability to work independently
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Self-motivation, relationship-building skills
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Degree in Information Systems or related field preferred
Sunny Queen Perks:
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A great workplace culture
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Competitive remuneration
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Company phone & laptop
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A paid day off each year to celebrate your birthday!
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Free onsite parking
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Access to Wellness programs including free annual flu shots and skin checks
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Corporate Health Fund
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Casual Friday’s
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Monthly business morning teas
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Opportunity for personal and professional development
- Reward and Recognition program
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Beautiful offices and state of the art facilities
About Us:
Sunny Queen Farms is one of the most well-known and well-loved food brands in the country. From humble beginnings at a local farmer’s market, you can now find a range of Sunny Queen products in most supermarkets across Australia. Our products can also be found in cafes, restaurants, airlines, aged care and many more channels, and are also available in a number of overseas markets.
Our vision is to lead the positive evolution of the egg industry for generations to come.
We aim to deliver healthy, nutritious, tasty, and Australian made food which is easy to use and helps consumers to feel good about their choices. That’s why we offer the goodness of eggs in many shapes and sizes: from fresh eggs to liquid egg products and even a ready-made frozen range – we have something for everyone!
We also understand the responsibility that we have to our people, our hens, our customers, and our communities to strive to continuously improve all our practices for the benefit of all.
A career at Sunny Queen means becoming part of a team culture that recognises people development as crucial to our overall long-term success.
At our core, we live by our TRICE values: Teamwork, Respect, Integrity, Commitment, and Excellence. These are essential for long-term success and drive our culture!
Why not join the team that brings a smile every day to millions of people!
Ready to take the wheel and make an impact? Apply today and drive your career forward.
Next Steps
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.
As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.
Sunny Queen also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
Sunny Queen does not accept unsolicited applications.
