ABOUT HIKMA HOUSE
Hikma House is a registered NDIS service provider dedicated to delivering safe, high-quality, and affordable disability housing and support services to participants across Melbourne. Established in 2017, we specialize in Supported Independent Living (SIL), Complex Care, Out-of-Home Care, and Forensic Care services.
With multiple accommodation properties and support locations across Melbourne, Hikma House serves individuals with diverse disability support needs. Our mission is to empower participants by promoting independence, offering flexibility, and giving them the freedom to make choices that enhance their quality of life.
We work across the Brimbank Melton, Hume Moreland, Inner Eastern Melbourne, and Northeastern Melbourne service districts, supporting participants to live more empowered and meaningful lives.
ABOUT THE ROLE
We're looking for a caring, reliable aged & disabled carer to join our team. You'll provide direct support to NDIS participants, helping them with daily activities and contributing to their quality of life and independence.
This is a hands-on role where you'll make a real impact every day. You'll work as part of a supportive team, providing person-centered care that respects each participant's choices and dignity.
KEY DUTIES AND RESPONSIBILITIES
- Personal Care: Assist clients with personal hygiene, including bathing, dressing, grooming, toileting, and menstrual care, ensuring comfort and dignity at all times
- Mobility Support: Assist clients with their mobility, including transfers (e.g., bed to chair, toilet to shower), walking, and navigating their homes and community environments safely
- Daily Living Assistance: Perform housekeeping tasks such as vacuuming, cleaning, laundry, and maintaining a safe, tidy living environment
- Nutrition & Feeding: Prepare nutritious, appetizing meals in accordance with clients' dietary requirements, preferences, and any special needs; assist with feeding where necessary
- Social & Emotional Support: Provide companionship, friendship, and emotional support to promote mental well-being; arrange and accompany clients to social activities, community engagements, hobbies, and appointments
- Medication & Health Management: Assist with medication reminders (administration under supervision), simple wound care management, and identify and report changes in client health or behaviour to supervisors
- Community Participation: Support clients in accessing community resources, attending appointments, shopping, running errands, and engaging in activities that promote independence
- Complex Care Support: Provide specialised support to individuals with complex needs, including those exhibiting behaviours of concern, dual diagnoses, or specific medical requirements
- Skill Development: Teach and encourage life skills, independent living skills, and strategies to build confidence and capacity for self-management
- Live-In Care Support: Be available to live in with participants where required by the specific shift arrangement and support needs
- Documentation & Reporting: Maintain accurate care records through ShiftCare system, document support provided, and communicate effectively with care teams and supervisors
- Compliance & Safety: Comply with all WHS requirements, NDIS Quality & Safeguarding standards, policies and procedures, and person-centred care principles
- Behavioural Support: Implement positive behaviour support strategies and trauma-informed care approaches to manage challenging behaviours and reduce restrictive practices
SKILLS, QUALIFICATIONS, AND EXPERIENCE REQUIRED
Essential Requirements:
- Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
- Minimum 1 year of full-time direct care experience in Aged Care, Disability Support, Community Care, or NDIS services
- Strong demonstrated commitment to person-centred, compassionate care
- Ability to provide physical assistance and manual handling safely using correct techniques
- Excellent communication skills - both written and verbal
- Strong interpersonal and emotional intelligence skills
- Ability to work independently and use initiative, as well as part of a collaborative team
- Experience working with individuals with complex needs, behaviours of concern, or diverse backgrounds preferred
Mandatory Requirements:
- NDIS Worker Screening Check (Essential) - must pass clearance
- First Aid and CPR Certificate (Current and valid)
- Working with Children Check (Desirable)—required for roles working with young people
- Valid rights to work in Australia .
- Must be under 45 years of age at time of visa application
WHAT WE OFFER
- Competitive salary of $80000 per annum + superannuation (12%)—in accordance with the Disability Services Award 2020
- Full-time, permanent position with a trusted and growing NDIS provider
- Meaningful work supporting vulnerable individuals with diverse support needs
- Exposure to the person-centered care philosophy and evidence-based support practices
- Supportive, inclusive, and collaborative team culture
- Dedicated Housing Coordinators and Night Supervisors for structured support
- Professional development and training opportunities in disability care
- Fast-track pathway to Australian permanent residency under the Aged Care Industry Labour Agreement
- Opportunity to build a long-term career in Australia with a reputable disability care provider
- Access to the broadest range of NDIS participants and complex care scenarios in Melbourne
HOW TO APPLY
To be considered for this position, please submit the application with:
- Updated resume/CV detailing all relevant experience (specify dates, duration, and employer names)
- Cover letter outlining your suitability for the role and motivation for permanent residency in Australia
Pay: $80,000.00 per year
Work Location: In person
