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Administration Officer

Paroo Shire Council -
Cunnamulla QLD

Job Details

Permanent | Full-time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Customer service
Certificate III
Microsoft Office
Administrative experience
Driver Licence
Business Administration
Microsoft Project
Business
Communication skills

Full Job Description

For further information please do not hesitate to call (07) 4655 8400 or email our Human Resources Manager, Denise O’Brien at [email protected]

Position Vacant
Administration Officer

Fulltime Permanent Position

At the Paroo Shire Council, we believe that our success starts with our people.

We are committed to creating a positive, inclusive, and rewarding work environment where team
members feel supported and valued.

When you join the Paroo Shire Council, you become part of a people-focused organisation, working
hard to make our workplace and our community a great place to work and live. We offer many
different employment opportunities so you will have a chance to make a real difference to your
local communities. It would be beneficial if you have experience in a similar position, but what we
really value at Paroo Shire Council is work ethic, perseverance, and commitment. Tell us how
you’ve excelled or achieved in any field, and we will be impressed.

This particular role is located at Paroo Shire Council’s corporate head office, it is generic and at
times you will be expected to provide efficient and effective support to other areas of Council
business e.g. administrative, reception services, basic data collection, and analysis tasks to
contribute to the effective operations of the work unit you are allocated to.

An immediate start is on offer so if you are seeking a genuine opportunity and would like to be a
member of the Paroo Shire Council’s team then please attach a COVER LETTER and your current
RESUME for further consideration.

If you are interested, it is highly recommended to apply as soon as possible as Council
intends to fill the role as soon as a "suitable candidate" is identified.

Closing date is 12.00pm Friday 12th June 2026

If you would like further information, please contact:

Denise O’Brien, Manager Human Resources on 07 4655 8400.
You can email your interest to Denise at [email protected]

Administration Officer, you will be responsible for providing reception and
administration duties across all Departments. The position will be the first point of contact for face-to-face
and telephone enquiries providing Council business and services information and administrative support
across Council.

No two days will be the same and you will need to use your skills to ensure seamless business operations in
an office setting. Your business acumen helps you understand the purpose and background of Local
Government work. You will perform various tasks to free up departmental managers for other
responsibilities. As an Administration Officer, you should know about office methods, systems, equipment,
and software packages.

Key Responsibilities
• You will be the first point of contact for face-to-face and telephone enquiries providing accurate and up

to date business and services information ensuring all customer inclusive of staff requests are
accurately captured and are attended to in a professional and timely manner.

Co-ordinate and manage the day-to-day admin responsibilities including but not limited the

foundational tasks that keep a business running efficiently. This can involve managing information,
scheduling, correspondence, and organising records to support daily operations. Key examples include
scheduling meetings, filing documents, stationary orders, managing email, reporting, record storage
and office maintenance.

Diligently manage reporting relating to all Customer Requests.
Coordinate bookings for Council facilities and coordinate and prepare meeting rooms for bookings at

the CCEC.

Document the processing and arrange and provide quotes to customers for Private Works requests in

conjunction with the Infrastructure Department.

Provide a high level of administrative support and exceptional customer service to employees and

community.

Undertake data entry and basic data analysis using spreadsheets or specialist software.

Position Description – Administration Officer - Infrastructure
Authorised by: Martin Leech Chief Executive Officer Date of Review: April 2026

Qualifications, Skills, and Experience
Essential and/or would be highly considered
• Certificate III in Business Administration or similar qualification and/or minimum 2 years’ experience in

a similar position.

‘C’ Class Queensland Drivers Licence or higher.
Pre-Employment Health Assessment and National Police Check prior to appointment.
Demonstrated high level of skills and experience in using MS Office including Outlook, Word, Excel and

MS Project and excellent attention to detail.

Demonstrated ability to manage multiple tasks and to implement time management principles to

prioritise work to meet deadlines and manage competing priorities.

Demonstrated strong interpersonal, verbal, and written communication skills with a strong

commitment to customer service.

Demonstrated ability to build and manage internal relationships while maintaining confidentiality and a

high level of customer service.

Demonstrated ability to make sound judgments and reasonable decisions in the absence of direction.
Demonstrated sound analytical and problem-solving skills.
Previous experience working in a local government environment.

Corporate Accountabilities

Demonstrated commitment to apply and adhere with Council’s Policies and Procedures and Local

Government Act 2009, including but not limited to Council’s Code of Conduct, Work Health and Safety
Policy and Anti-Discrimination Policy.

Capable of carrying out the physical and inherent requirements of the position and being flexible and

adaptable to meet the requirements of the position.

Maintain a positive team culture based on honesty, trust, and integrity.
Perform jobs, tasks, and processes in accordance with relevant guidelines and standards.
Maintain confidentiality of Council information obtained during the course of employment.
Operate and maintain Council assets including equipment, plant and fleet within Council guidelines

and manufacturers’ specifications.

Foster and maintain strong stakeholder relationships directly or indirectly associated with Council.
Provide consistent and timely customer services to our colleagues and communities.

Work Health and Safety

Apply Council policies and procedures in everyday work activities to assist Council in ensuring a safe work
environment and to meet the standards imposed by any relevant safety legislation as required by
Queensland’s Work Health and Safety Act 2011.

Maintain a positive attitude towards acquiring an understanding of work health and safety (WHS) legislation,
including Council WHS policies and procedures and foster and maintain a positive attitude towards WHS
within the individual work teams.

Team Contribution

Working as part of a collaborative team and being in a customer facing role, it is also integral that the
incumbent of this position delivers exceptional customer service and can positively engage with people
from diverse cultures, nationalities, and backgrounds.

Position Description – Administration Officer - Infrastructure
Authorised by: Martin Leech Chief Executive Officer Date of Review: April 2026

You will also:
• Work collaboratively with co-workers, actively contributing to the Shires vision and values.

Raise issues with a ‘solution focus’ framework and contribute to a positive working environment.
Build professional relationships with stakeholders at every level of the Shire.
Actively display the values of the Shire in every interaction
Attend and participate in staff/team meetings and workshops as required.
Engage and participate in opportunities to enhance personal growth, team cohesion, and development.
Perform other reasonable duties as directed by line management within known skills, knowledge, and

capabilities.

Agility Statement

The information contained in this position description is intended to describe the nature and level of work
to be performed. This is not considered an exhaustive list of all the responsibilities, duties or skills required
in the role. This position description may be subject to change from time to time. Any such re-organisation
of duties shall be the subject of discussion with the position incumbent.

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