Hello Ringwood... We’re Hiring!
We are seeking compassionate, empathetic and results-driven individuals who want to help make a difference in the community by empowering others to reach their potential through employment opportunities.
At WISE Employment, our Job Success Coaches play an integral part in shaping the employment landscape for people living with disability. If you are passionate about helping the community and are interested in joining WISE, please apply today!
Please note: there is an expectation of working at outreach sites associated with each office.
Perks of Joining WISE
- Competitive salary starting at $71,540 with Not-for-Profit Salary Packaging (tax savings)
- Four Wellness Days (1 every quarter), and opportunity to purchase additional annual leave
- Various health and lifestyle initiatives and benefits
- Access to discounts from leading retailers through Flare
iPhone and laptop included
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To be considered, you must:
- Have full Australian working rights
- Hold a full Australian driver’s license
- Be willing to obtain a National Police Check
- Be able to pass a Working with Children Check
- Demonstrate the WISE attributes: Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset
Be willing to complete a pre-employment assessment
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A day in a Job Success Coach role involves…
- Check in with customers in ongoing employment (from week 12 onwards) via phone, email, or in-person visits
- Provide coaching and practical support to help customers remain engaged and successful in their roles
- Identify and address workplace barriers that may impact job retention
- Foster relationships with employers to support both customer and workplace needs
- Offer guidance, problem-solving, and tailored support to improve job stability and performance
- Visit customer workplaces across the Employment Service Area when required
- Build and maintain strong relationships with employers to support retention and future opportunities
- Identify potential new opportunities with existing employers for customers where appropriate
- Record all customer and employer interactions accurately in the customer database and systems
- Gather and store evidence to support 26-week, 52-week, and ongoing support claims
- Ensure all activities meet compliance, policy, and reporting requirements
- Collaborate with colleagues to share insights, solve challenges, and improve customer outcomes
- Support site growth activities such as employer engagement events and pop-ups when required
Maintain a strong focus on customer centricity, ensuring every interaction supports long-term employment success
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WISE Employment
Celebrating over 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that is committed to providing quality employment, training, and support to the disadvantaged members of our community. We aim to inspire, transform and empower people by connecting them with employers who care. WISE also operates highly successful, inclusive social enterprises along with a range of other programs and services aligned to the needs of the community.
Visit our website here to learn more about WISE.
We are Inclusive!
WISE is recognised by the Diversity Council Australia as an “Inclusive Employer 2024/2025”. We actively encourage and welcome candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTIQA+ community and Aboriginal and/or Torres Strait Islander candidates.
#WorkatWISE #InclusiveEmploymentAustralia
