Trades Services Administrator
Location: Sydney, New South Wales
Company: BGIS Technical Services (Self Perform)
Employment Type: Full-Time, Permanent
The Role
BGIS is seeking a highly organised and customer-focused Trades Services Administrator to join our Self Perform team in Sydney. In this fast-paced role, you will provide essential administrative and coordination support across the delivery of planned and reactive maintenance services, working closely with the Operations Support Manager, site teams, subcontractors, and clients.
You'll play a key role in keeping maintenance works on track — coordinating job requests through our CMMS, supporting subcontractor administration, assisting with billing and reporting, and helping ensure all works are delivered in line with contract requirements, compliance standards, and client expectations.
This is a great opportunity for someone with strong administrative, scheduling, or facilities/trade services experience who enjoys variety, problem-solving, and being the go-to support person for a busy operations team.
Why You'll Love Working With BGIS
✔ Competitive salary and long-term career opportunities
✔ Structured training and development pathways
✔ Supportive leadership and collaborative team environment
✔ Recognition & rewards – spot recognition vouchers and $2,000 employee referral bonus
✔ Health, wellbeing & lifestyle benefits – Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers
✔ Additional employee benefits including novated leasing options
✔ Paid parental leave & volunteer leave
✔ Safe systems of work and strong operational support
What You'll Be Doing
Coordinate and monitor planned and reactive maintenance job requests through the CMMS, following up to ensure timely completion
Maintain the asset register and support scheduling of preventative maintenance activities, recording corrective works and cost history
Provide feedback and updates to clients on overdue or in-progress works
Support subcontractor administration, including collection of documentation, sign-in/sign-out records, HSEQ document review, and insurance currency checks
Assist with processing subcontractor quotations and maintaining purchase orders within the CMMS
Support preparation and raising of client billing requests via the CMMS
Assist with the preparation of internal monthly contract reports and operational updates
Maintain accurate records and soft-copy documentation in line with the Quality Management System (QMS)
Support the afterhours on-call system to help ensure continuous service coverage
Liaise with clients, subcontractors, suppliers, and internal stakeholders to support smooth day-to-day operations
Help ensure compliance with relevant laws, regulations, codes, and BGIS business systems (QMS, OH&S, EMS)
Contribute to process improvement initiatives that enhance operational efficiency and service delivery
Your Education, Experience & Skills
Experience in facilities management, trade services, operations support, scheduling, or a similar administrative environment
Exposure to a Computerised Maintenance Management System (CMMS) highly regarded
Strong administrative, coordination, and organisational capabilities
Excellent customer service and stakeholder management skills
Strong written and verbal communication skills
Ability to multitask and manage competing priorities in a fast-paced environment
Proficient in Microsoft Office applications (Word, Excel, Outlook)
Knowledge of building services and general building maintenance (desirable)
Solution-focused mindset with a commitment to continuous improvement
Full working rights in Australia (essential)
About BGIS
BGIS is a global leader in integrated facilities management, project delivery, asset management, and technical services. With a combined team of over 7,000 employees globally, we deliver innovative service solutions across diverse sectors including Defence, Government, Higher Education, Utilities, Telecommunications, Financial Services, Healthcare, and Cloud Enterprise. BGIS Self Perform specialises in delivering planned and reactive maintenance services across building, mechanical, electrical, hydraulic, and fire disciplines nationally. We invest in our people through safe systems, modern technology, and career development opportunities. Learn more: https://apac.bgis.com/
We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present, and emerging. BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, and people from culturally diverse backgrounds.
Apply Now
If you're an organised Trades Services Administrator looking for job stability, excellent benefits, and career growth with an industry leader, we'd love to hear from you. Explore more opportunities at: https://apac.bgis.com/careers/
