You will have the opportunity to work with the Housekeeping Department This is an exciting opportunity for you to grow your hotel skill set in order to build a career with-in The Langham, shall you be determined and dedicated.
This position is an integral part of a high performing hotel team, and a key contributor to the hotel's ongoing success.
Your responsibilities will include
Houseperson:
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Maintain cleanliness and presentation of guest corridors, pantries, service areas, and back-of-house spaces to Langham 5-star standards.
- Support Room Attendants by restocking linen, amenities, and supplies to pantries throughout the shift.
- Deliver and remove rollaway beds, baby cots, extra furniture, and special request items promptly and safely.
- Report maintenance issues, safety hazards, suspicious activity, and accidents immediately to the appropriate department.
- Maintain clean, organised, and hazard-free storage areas, pantries, and service lifts.
- Deliver stock from loading bay to designated storage areas and room host pantries as required.
- Provide courteous and professional assistance to guests, responding positively to inquiries and requests.
- Maintain professional grooming and adhere to Langham uniform and appearance standards.
- Follow all hotel policies, health and safety procedures, and safe manual handling practices.
- Actively support teamwork and positive communication within Housekeeping and other departments.
What We’re Looking For
- Previous housekeeping experience in a 4- or 5-star hotel in Australia (preferred).
- A genuine passion for hospitality and guest satisfaction.
- Strong attention to detail, good communication and time-management skills.
- Team-oriented with a positive, professional attitude.
- Able to work rotating rosters, weekends, and public holidays.
- Have flexibility in your availability to meet operational needs.
This role has opportunity for growth. We are looking for the 'right' candidate, who leads by example and thrives on teamwork to ensure growth of the department!
Benefits and perks
In return for your expertise and professionalism, you will be rewarded with discount car parking, complimentary staff meals, and opportunities to learn new skills and grow your career.
Skills and experience
For these roles, your attributes will be inclusive of the following:
- Clear and effective communication
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Attention to detail
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Self-motivation and discipline
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Natural ability to work within a team environment
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An ability to 'think outside the square', and an inquisitive nature
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Multi-tasking and organisation
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Excellent written and verbal communication skills are essential.
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Previous experience in a similar role preferable.
Previous experience in a similar role is desired. Flexibility with various shifts is required.
If you think this is the right role for you, apply now! Come join our team!
HYGIENE AND GROOMING - Naturally in the service industry high standards of personal presentation, hygiene, grooming, and conservative hairstyles are of the greatest importance. This must be present throughout the interview stage.
EQUAL OPPORTUNITY EMPLOYER – The Langham, Melbourne is an equal opportunity employer committed to employing a diverse workforce and sustaining and inclusive culture.
