Are you passionate about providing exceptional customer service and creating memorable dining experiences?
The Elegance Lounge is looking for a friendly, energetic, and motivated Front of House (FOH) Team Member to join our growing team on a Part-Time basis under the Hospitality Industry (General) Award.
About the Role
As a Front of House Team Member, you'll be the face of our restaurant, ensuring every guest receives warm, professional service from the moment they arrive until they leave.
Your Responsibilities
- Greeting and seating guests with a welcoming attitude.
- Taking food and beverage orders accurately.
- Serving food and drinks professionally.
- Recommending menu items, specials, and beverages.
- Preparing and serving drinks, including alcoholic beverages where required.
- Processing payments using the POS system.
- Setting up and clearing tables efficiently.
- Maintaining a clean, organised, and welcoming dining environment.
- Working closely with the kitchen and bar teams to ensure smooth service.
- Delivering outstanding customer service during busy lunch and dinner services.
What We're Looking For
- Minimum 1 year of Front of House/Food & Beverage experience (preferred).
- Experience in restaurants, cafés, hotels, or hospitality venues is highly regarded.
- A positive attitude and excellent communication skills.
- Ability to work well in a fast-paced environment.
- Strong teamwork and a willingness to learn.
- Well-presented with a professional appearance.
- Flexible availability
- Current RSA Certificate (or willingness to obtain immediately).
- Food Safety Certificate is an advantage.
What We Offer
- Part-Time employment under the Hospitality Industry (General) Award.
- Competitive award wages plus applicable penalties.
- Ongoing training and development.
- Supportive and friendly team environment.
- Opportunities for career growth within our expanding business.
- Staff meals and employee discounts.
If you have a passion for hospitality and enjoy creating memorable experiences for guests, we'd love to hear from you.
Pay: $26.44 – $33.00 per hour
Work Location: In person
