This role can be based in any of our head office locations
As the Business Operational Governance & Performance Senior Manager, you will be at the heart of our Tech Hub, empowering Australian businesses to create value and achieve their technology-driven goals. By leading operational governance and performance, you will transform our technology capabilities, ensuring our strategic priorities are supported by insightful data, robust governance, and a culture of continuous improvement. Your leadership will directly influence how we protect against risk and simplify our ways of working, ultimately driving the operational excellence required to deliver high-impact technology solutions.
At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.
Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.
Develop and operationalise governance frameworks and reporting rhythms that provide executive-ready insights for the Technology Leadership Team and other key stakeholders.
Lead and mentor a team of 5–10 professionals to deliver continuous improvement initiatives and high-quality operational reporting.
Drive Lean process improvement projects to simplify workflows, reduce waste, and enhance overall operational effectiveness across the Tech Hub.
Coordinate key engagement activities, including town halls and leadership forums, while managing the Tech Hub business continuity plan to ensure operational resilience.
Senior experience in operational reporting, performance management, governance, or technology business operations.
Proven ability to design and embed governance frameworks and performance management disciplines within a complex environment.
Strong capability in producing executive-level presentations, committee papers, and reporting packs for senior leadership.
Demonstrated experience leading small teams responsible for continuous improvement initiatives and operational deliverables.
Lean process improvement certification or demonstrated equivalent capability in driving process efficiency.
Experience supporting business continuity planning and operational readiness processes within a technology or business operations environment.
Don't meet every requirement? We encourage you to apply. We value all forms of experience that may be transferrable and relevant.
Leadership development programs and executive coaching designed to help you inspire teams and accelerate your career growth.
A culture valuing diverse perspectives, empowering leaders to drive innovation and collaboration, learn more about our commitment to Inclusion and Diversity and First Nations Prosperity
A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life.
Flexibility means trusting you to choose when, where, and how you work, balancing what’s best for you, your team, and your clients to grow and thrive together.
Being part of a community united by purpose, delivering impact that reaches clients, communities, and the future you’re shaping.
We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here.
Applications close end of day Friday 17th July 2026.
Ready to grow here and go further? Join PwC Australia as a Business Operational Governance & Governance Senior Manager and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future.
We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic and to maintaining a safe, respectful workplace for everyone. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.
