About us
Holiday Inn Parramatta boasts 181 modern contemporary accommodation rooms, 7 spacious function rooms along with restaurant Twenty One Fifty and lobby bar, located in the heart of Parramatta.
Holiday Inn Parramatta is part of IHG® Hotels & Resorts and is one of the world’s leading hotel companies, with hotels across more than 100 countries.
As a Houseperson, you will provide support and assistance to the Housekeeping team and other departments within the hotel to ensure efficient and continuous service is provided to our guests. Your commitment to excellent customer service will play a vital role in ensuring a positive and memorable experience for our guests.
Responsibilities Include:
- Assist in the cleaning and maintenance of guest rooms and public areas.
- Maintain cleanliness and organisation of all public areas, including reception, restrooms, hallways, restaurant and event spaces and outdoor spaces.
- Clean, dust and sanitize surfaces, furniture, and fixtures, using appropriate cleaning products and techniques.
- Provide excellent customer service by promptly responding to guest inquiries and requests for additional amenities, linens, or supplies.
- Ensure all common areas are tidy, well-stocked, and presentable at all times.
- Monitor inventory levels of cleaning supplies and report any shortages.
- Maintain equipment and tools in good working condition.
- Support the housekeeping team with deep cleaning projects and special tasks, as needed.
- Report maintenance issues or safety hazards to management promptly.
- Follow health and safety regulations and adhere to company policies.
- Be able to push heavy linen trolleys and other manual tasks.
Your attributes:
- Be immaculately presented
- Focused and passionate about guest services
- Attention to detail
- Ability to work under pressure
- Have a pleasant and outgoing personality
- Experience is a must
- Available for all days 7am-3pm
Our aim is to provide you with a positive working environment, learning and development opportunities, career progression and access to IHG Hotel discounts. Complimentary meals on shift. Close to public transport and on site parking.
Job Type: Part-time
Pay: From $28.12 per hour
Benefits:
- Employee discount
- Free drinks
- Free food
- Parental leave
- Professional development assistance
Work Authorisation:
Work Location: In person
