Full-Time Receptionist | Kew
Align Health Collective Kew is looking for our next full-time Receptionist to join our growing team.
This is an exciting opportunity to become the face of our Kew clinic and play a key role in delivering an exceptional experience for every patient who walks through our doors. As Align Health Collective continues to grow, this role also offers genuine opportunities for professional development and progression for the right person.
Join the Align Health Collective Team
Align Health Collective is an award-winning allied health group with clinics across Oakleigh, Kew, Redfern, South Brisbane and Indooroopilly. Our multidisciplinary team includes Physiotherapists, Podiatrists, Exercise Physiologists and Receptionists who work collaboratively to deliver exceptional patient care.
Our Kew clinic provides high-quality allied health services, with a strong focus on patient care, rehabilitation and evidence-based treatment.
As the first point of contact for our patients, you will play an important role in creating a warm, welcoming and professional experience while helping ensure the clinic operates smoothly and efficiently.
About the Role
You’ll work alongside an experienced, friendly and supportive team, with responsibilities including:
- Welcoming and assisting patients in person
- Managing appointment bookings and clinician diaries
- Processing payments and health fund claims
- Managing Medicare, TAC, WorkCover and private billing processes
- Responding to phone and email enquiries
- Maintaining accurate and up-to-date patient records
- Ordering clinic supplies and assisting with general administration
- Supporting clinicians to ensure appointments run efficiently
- Helping maintain a professional, organised and welcoming clinic environment
- Contributing to a positive team culture and exceptional patient experience
Why Join Align Health Collective?
This is a fantastic opportunity to join a growing allied health organisation where teamwork, patient care and a positive clinic culture are at the heart of what we do.You’ll be supported by an experienced and welcoming team, with the opportunity to develop your skills and grow your career within a busy and rewarding healthcare environment.
For the right candidate, there is also the opportunity for career progression and professional development as our organisation continues to grow.
About the role
This is a full-time Receptionist position based at our Kew clinic.
The role would suit someone with previous reception, customer service or medical administration experience, although training will be provided for the right candidate.
The role includes
Full-time hours (38 hours per week)
Ongoing training and professional development
Opportunities to grow within a rapidly expanding allied health group
Supportive clinical and reception team
Regular mentoring and feedback from leadership
Quarterly team bootcamps and social activities
Workplace flexibility where appropriate
Above-award salary based on experience
Training and ongoing support provided where required
Who we are looking for
We are looking for someone who is:
Friendly, professional and approachable
Highly organised with excellent attention to detail
Confident communicating with patients and healthcare professionals
Able to multitask and remain calm in a fast-paced environment
Passionate about delivering outstanding customer service
A proactive team player with a positive attitude
Comfortable learning new systems and technology
Previous experience in allied health or medical reception is desirable but not essential. The right attitude, willingness to learn and commitment to providing exceptional patient care are what matter most.
Apply now
If you are interested, please email your CV and cover letter to [email protected] or reply directly to this ad.
Pay: $55,000.00 – $65,000.00 per year
Work Location: In person
