Currumbin RSL is a popular, modern venue with great facilities for everyone to enjoy. We are everything you'd come to expect from an outstanding Queensland venue on the southern end of the Gold Coast. Great service and exceptional food, beverage and entertainment.
The successful candidate must possess excellent communication skills, a great team mindset and be comfortable working in a large busy venue.
About the Role...
We are looking for an enthusiastic, friendly and well-presented Gaming Room Attendant to ensure a high level of customer service is offered to our members and guests.
Key responsibilities include:
Providing prompt, friendly, and professional customer service
Working as part of a cohesive team to ensure high service standards
Maintaining cleanliness and presentation of the gaming room at all times
Responding to gaming machine page and beverage requests promptly
Processing and recording gaming machine malfunctions
Assisting with basic machine maintenance and clearances
Maintaining strong gaming product knowledge
Promoting the CRSL Rewards Program and membership benefits
Ensuring responsible gambling information is accessible at all times
About you…
To be successful in this role you would need to possess the following:
Exceptional communication skills with the ability to work as a team
Ability to communicate effectively at all levels with a range of different people
Self-motivation and the ability to identify and complete needed tasks without direct supervision
a solutions-focused mindset and the skills necessary to troubleshoot problems as needed
A great work ethic with an honest and genuine approach to getting the job done
Trustworthy and reliable
Flexibility to work a variety of shifts including days, nights and weekends
Experience and Qualifications:
A minimum of 1-2 years of gaming experience
Current Qld RSA and RSG
Experience in TAB, Keno, Bar and Reception would be advantageous
We offer:
20 - 30 hours per week
An amazing and supportive culture
Good pay incl. weekend penalties
Staff rewards program
Ongoing training and development
If this sounds like the opportunity you are looking for, we would love to hear from you!