OUR ORGANISATION
Join Lifeline Australia and you will be helping to support the delivery of critical services ensuring that “no person in Australia has to face their darkest moments alone.”
Lifeline Australia is a national suicide prevention charity providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services. We are committed to empowering Australians to be suicide-safe through connection, compassion and hope.
Lifeline Australia Ltd (LLA) is located in Sydney, with small teams of dedicated staff employed to lead funding and corporate relations activities, and to provide the design, technical infrastructure and governance of services across Lifeline’s member network. LLA recently embarked on an exciting transformation journey, guided by an ambitious strategic plan.
The 2024-2027 Strategic Plan will see enhancements across services, technology and workforce to bring about better outcomes and a more accessible and flexible support system for help-seekers.
THE OPPORTUNITY
As Change Manager, you’ll work closely with leaders, project teams, and our national network to design and deliver change that is meaningful and lasting. You’ll play a key role in bringing stakeholders on the journey - building understanding, confidence, and capability every step of the way.
The role ensures that change initiatives meet project objectives (including the delivery of activities on time and on budget), increase stakeholder adoption and usage and are delivered within the context of Lifeline Australia’s’ strategic priorities and member network.
This is a full-time 12 month contract and open to part-time (4 days per week).
RESPONSIBILITIES
- Design, develop and implement change management strategies that are appropriate for the project and aligned to organisational objectives and priorities.
- Support the design of change management plans, ensuring integration of change activities into project schedules, assigning ownership and accountabilities.
- Work with the Change Team, EPMO, Project Manager/s, SMEs and other project team members to deliver strategic projects and initiatives.
- Conduct stakeholder analysis, change impact analysis and change readiness assessments.
- Report on change activities on a periodic basis to enable appropriate decision making by the Leadership Team.
- Design, develop and deliver communications to support change management initiatives.
- Work with Change Team and EPMO colleagues to build change capability across the organisation, working to achieve consistency in project and change governance.
Support the Head of Change to support executives and people leaders to help them fulfil their role of change sponsor and to better assist their own direct reports through change initiatives.
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ABOUT YOU
- Tertiary qualification / change management certification or the equivalent industry experience in change management.
- Desirable: Project management certification.
- Strong change management experience, utilising industry recognised change management methodologies.
- Experience working in both non-profit and commercial settings is desirable.
- Proven ability to identify, manage and address risks and issues, including change resistance, to the successful implementation of business change.
- Exceptional stakeholder management, collaboration, influencing and negotiation skills.
- Ability to establish and maintain strong, productive working relationships with a variety of stakeholders.
- Excellent written and verbal communicator who understands how to build buy-in and influence at all levels of the organisation.
- Self-directed, flexible, motivated team player who enjoys working in a transformational and changing environment.
- All employees of Lifeline Australia must undergo a National Police Check.
OUR CULTURE
The team are passionate, supportive and hardworking. They are very driven to reach their goals, so that they can continue to grow and deliver critical support to all Australians at a time when the importance of mental health has never been so prevalent.
EMPLOYEE BENEFITS PACKAGE
- Salary Packaging – being a not-for-profit organisation allows us to offer our employees access to some amazing tax savings through salary packaging.
- Flexible working – we provide flexibility and support to all employees and encourage work-life balance.
- Employee Assistance Program – access to free counselling sessions for you and your family.
- Beautiful office facilities in central location.
HOW TO APPLY
To apply, please select “Apply Now” and follow the prompts to submit your expression of interest.
