Argyle Hotel Group is a hospitality company founded in 2002 that manages hotels and resorts throughout Australia and the Asia-Pacific region.
The Assistant Manager supports the Hotel General Manager in the daily operations of the hotel, ensuring smooth service delivery across front office, food & beverage, housekeeping, and guest services. The role focuses on leadership, guest satisfaction, staff supervision, and operational control in a high-volume hospitality environment.
Key Responsibilities
- Supervise daily hotel operations (front office, bar, restaurant, and functions)
- Lead and support shift teams to deliver excellent guest service
- Handle guest complaints, feedback, and service recovery professionally
- Ensure compliance with hotel policies, RSA/RCG (where applicable), WHS, and safety regulations
- Assist in staff rostering, training, and performance monitoring
- Oversee cash handling, stock control, and daily reconciliation reports
- Maintain venue cleanliness, presentation, and operational standards
- Support opening/closing procedures and daily shift handovers
- Assist General Manager in budgeting, reporting, and operational planning
- Coordinate with departments (housekeeping, maintenance, F&B) for smooth operations
Pay: From $7,200.00 per month
Benefits:
- Childcare assistance
- Company car
- Dental insurance
- Health insurance
- Life insurance
- Maternity leave
- Parental leave
- Professional development assistance
- Relocation assistance
- Vision insurance
Work Location: In person
