Position No: 073/2026
Work Type: Permanent - Full Time, Fixed Term - Full Time
- 1 x Full-Time Permanent - Customer Services
- 1 x Full-Time Fixed term - 12-month contract - Business Improvement
- 1 x Full-Time Fixed term - 24-month contract - Business Improvement
- Level Eight (8) | *Salary $122,154 to $129,398 plus superannuation
- Vacancy 073/2026
The opportunity
We are in the market for three experienced Business Analysts. Are you passionate about your profession and enjoy the rewards of a good challenge?
As a Business Analyst you will be working either as part of the Business Improvement team, or directly with our Customer Services team, to effect process and systems improvements. Your work will be spread across our organisation in a varied and changing environment as the City beds in its OneCouncil ERP and starts its continual improvement journey.
The roles focus on business improvement alongside systems change and requires you to apply your experience in process mapping, systems design and configuration skills supported by your confidence in systems implementation and management of change across a varied set of stakeholders. Capability in TechnologyOne is not essential (but helpful), however, the ability to understand how process improvement is aligned to systems development and implementing change is essential.
To be successful in this role, you will need:
- Degree in information science, technology or systems or alternatively business, commerce or organisational systems.
- Minimum 3 years’ experience as a technology consultant, analyst programmer or business analyst.
- Experience working with varied priorities and be able to manage your own workload
- Proven stakeholder engagement to help all stakeholders understand processes
- Demonstrated practice in documentation of current state and identification and recording requirements for improvements
- The ability to apply systems design principles and understand how the full software development lifecycle is navigated
- Experience working concurrently within both large and small system implementation projects
- A positive can-do attitude in response to a quickly changing and improving systems space
For more information about the role please refer to the position description.
How to apply
Sound exactly like the sort of role for you? Great! To apply please visit our Careers page at www.mandurah.wa.gov.au. Further information can be obtained by calling Shelley Wrigley on (08) 9550 3978 or email [email protected]. Please include in your cover letter which role/s you are interested in applying for.
Closing date
Applications for this position are open until a suitable pool of candidates is received. This means the vacancy may close without notice. If you are interested in this position, we highly recommend you apply as soon as possible.
Our commitment
We are committed to creating a diverse and inclusive workforce. All qualified applicants will receive consideration for employment regardless of their background, identity, experience, ability or thinking style. If you need assistance during the application process for accessibility reasons this is available upon request.
We are committed to creating and maintaining a child safe organisation where protecting children and preventing harm is embedded in the everyday thinking and practice of all employees and volunteers.
Additional information
- All applications will be assessed in accordance with merit-based principles. Where an applicant does not fully meet the requirements outlined in the attached position description, including essential qualifications and license, the role may be reclassified, and an alternative remuneration package may be offered, subject to organizational needs in line with the City of Mandurah Industrial Agreement.
- The salary for this role commences at step 1, with potential for movement within the range based on demonstrated skills and experience. Incremental progression typically occurs at the conclusion of each 12-month period, in accordance with the Industrial Agreement.
- As part of our recruitment process, you will be required to complete a drug and alcohol test.
- This recruitment process may also be used to identify candidates for similar permanent or fixed-term opportunities that arise within the City over the next 12 months — offering you the chance to be considered for future roles that align with your skills and aspirations. Applicants must have the right to work in Australia.
- To support transparency and integrity, all employees of the City of Mandurah are required to declare any secondary employment to help us manage potential conflicts of interest appropriately.
- To read more about Working at the City of Mandurah please visit our Careers and Employment page.
Casey Mihovilovich
Chief Executive Officer
