ABOUT US
Russell Athletic is one of the fastest growing athletic apparel brands in Australia. With currently 4 retail outlets in Melbourne, we are expanding our footprint and opening our first interstate store in Harbour town Adelaide
We’re seeking energetic, focused, and passionate individuals to join our team.
ABOUT YOUR ROLE
This role is rostered across Thursday to Sunday at minimum with varying shift times. By applying, you’re confirming your availability to work across these days.
At Russell Athletic our customer is at the heart of everything we do. As a Casual Sales Assistant, your mission is to provide exceptional customer service that creates a memorable shopping experience and a lasting positive connection to our brand.
A Sales Assistant at Russell is energetic, genuine and customer-focused, offering personalised assistance to our customers who have come seeking the best products, that are value for money and enjoy the best experience
As a Sales Assistant you are responsible for, but not limited to:
- Act as a brand ambassador, always showing positivity and professionalism
- Gain and maintain up to date product knowledge to best assist our customers
- Provide personalised 1:1 customer service
- Assist customers with all queries and process sales
- Work in collaboration with the wider Management and store team to achieve KPI’s and targets
- Support wider team with ad hoc tasks, including VM set up, store cleanliness and presentation etc.
- Escalate any customer complaints to management
- Consistently complete any mandatory training relevant to product, policy & procedure etc
WHAT WE’RE LOOKING FOR
- Customer service experience within retail, hospitality or like industry
- Ability to provide excellent service and go above & beyond
- Passionate about sports fashion or has a knowledge of key brands
- A positive can-do attitude and ability to work as a team
- Thrives in a fast paced, ever-changing environment
- Enthusiastic to overcome challenges and learn new skills
- Strong communication skills, someone who thrives through engagement with customers and teamwork
- Ability to multi-task
- Flexibility to work across various shifts, including weekends and holidays, based on store needs
WHAT’S IN IT FOR YOU?
- Work in a dynamic expanding business who pride itself on being responsive to customer needs
- Training and development opportunities to kickstart, evolve and shape your career
- Access to our attractive staff discount! This can also be used for friends and family
We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.
Russell Athletic values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.
What are you waiting for? Apply today. We open our first Russell Store in less than 2 weeks and have availability immediately for casuals interested in helping us set up our new and exciting store as well as Shifts once open and trading commencing from Saturday 27th June
Please note, we will require you to provide evidence of your right to work visa for those who are not Australian Citizens or Permanent Residence By applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.
Pay: $33.19 – $46.00 per hour
Benefits:
Work Location: In person
