About Your Role
Scope has an exciting and unique opportunity for a Communications & Change Analyst to work within our CTO (Transformation) division.
This role sits within a major organisational transformation program and is focused on delivering clear, practical communications that support system and process changes across the organisation. You will play a key role in helping employees understand, adopt and engage with change initiatives as we move toward go-live.
Key responsibilities include:
- Managing end-to-end communication activities from planning through to delivery across multiple channels
- Developing clear, targeted messaging tailored to different stakeholder groups
- Producing a range of communication materials including FAQs, intranet content, email updates, campaign collateral and videos
- Maintaining communication channels (e.g. intranet and digital platforms) as reliable sources of project information
- Supporting change initiatives by aligning communications with project milestones, pilot phases and deployment activities
- Collaborating with project teams, leaders and subject matter experts to ensure accuracy and consistency of messaging
- Coordinating communication campaigns to drive awareness, understanding and action across the workforce
- Translating complex or technical information into clear, user-friendly content
- Contributing to stakeholder engagement and change readiness activities
Position Description Communications Specialist.docx
This role is part of a large-scale transformation program impacting thousands of employees and represents a significant change initiative within the sector.
Your Key Focus
You will be someone who thrives in fast-moving environments and can confidently navigate ambiguity while delivering high-quality outputs.
You will demonstrate:
- Strong stakeholder engagement and relationship management skills
- The ability to support organisational change through clear and effective communication
- A proactive, hands-on approach with the ability to work independently and take ownership
- Confidence operating in complex transformation environments with competing priorities
- Strong problem-solving skills and adaptability in evolving project landscapes
- A focus on delivering practical, outcomes-driven communication solutions
- High attention to detail with the ability to manage multiple deliverables simultaneously
What We Look For
- Experience delivering communications within a project, transformation or change environment
- Demonstrated experience managing communication channels and producing a range of content formats
- Strong written communication skills, with the ability to simplify complex information
- Experience coordinating communication campaigns across digital platforms
- Confidence using digital tools and platforms, including AI-enabled tools (e.g. Copilot)
- Video content creation skills or experience developing multimedia content (highly regarded)
- Strong organisational skills with the ability to prioritise and meet deadlines
- Ability to work in fast-paced, evolving environments and “hit the ground running”
- Relevant qualifications in communications, marketing, business or a related field (or equivalent experience)
We are committed to filling this role quickly, we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now.
Scope as an Employer
At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform. You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.
View our stance on inclusion, diversity and human rights by visiting our careers page.
Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.
Take your career on a journey with Scope and work proactively with us to achieve our purpose!
If at any time you require us to adjust our recruitment process to meet your individual needs please email [email protected]
Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.
