Senior Advisor - Insurer Supervision
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Role Type : ongoing opportunity
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Grade : Clerk Grade 9/10
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Salary range: $129,464 – $142,665 + super, commensurate with experience.
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Location : Sydney or Gosford, Enjoy genuinely flexible working arrangements that support work-life balance.
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Collaborate in state-of-the-art offices designed for innovation and connection.
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Access a wide range of wellbeing programs and resources to support your mental,
physical, and emotional health.
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Take advantage of excellent professional development and learning opportunities to help
you thrive
About Us
This is an exciting opportunity to work in our State Insurance Regulatory Authority (SIRA) who regulates three statutory insurance schemes in NSW.
This role sits more specifically in our Supervision team (WC) who hold licensed insurers to account to their obligations in the NSW Workers Compensation scheme
Understand more about SIRA – https://www.sira.nsw.gov.au/
Your responsibilities will include:
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Oversee the implementation of performance standards to ensure transparency,
consistency, and alignment with statutory obligations
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Provide expert advice and build capability to help stakeholders achieve scheme objectives
and deliver customer outcomes
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Analyse data and intelligence to identify risks, detect non-compliance, and inform
regulatory priorities
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Monitor performance and recommend improvements to ensure services continue to meet
customer needs
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Apply remediation strategies to address issues and ensure compliance with scheme
requirements
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Support the development and delivery of regulatory strategies that build public trust and
drive positive outcomes
About you:
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An analytical thinker who can think outside the box to solve complex problems.
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A flexible worker who can adjust their capabilities to suit a variety of stakeholders.
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The go to person for reading and interpreting legislation.
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Thrives around people, working towards collaborative relationships with internal and
external stakeholders.
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A strong background in personal injury insurance, preferably in the regulatory space.
If you want to be part of this forward thinking, innovative team that thrive in challenging
the status quo, we would love to hear from you!
What we need from you:
To start your journey towards becoming our Senior Advisor Supervision, please click on the link
below and attach your resume (max 5 pages) and cover letter (max 2 pages).
In your cover letter please share your motivation for applying for this position and your
relevant skills
A talent pool may be created from this recruitment process to fill future ongoing and temporary
opportunities.
Salary Grade 09/10, with the base salary for this role starting at $ base plus superannuation
For enquiries relating to recruitment please contact Sujatha Sankaran Kutty via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Monday,13 July 2026 at 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
