Full-time | Monday to Friday, 9am–5pm
Remuneration: Negotiated based on experience
The Role
We’re looking for an experienced Medical Secretary to join our friendly and supportive admin team. In this role, you’ll assist surgeons and specialist doctors across a variety of medical specialties, ensuring daily operations run smoothly and patients receive professional, empathetic support.
This position involves managing calls, appointments, correspondence, surgery bookings, medical billing, and general day-to-day administration tasks.
Key Responsibilities
- Answer calls and respond to emails professionally and promptly
- Manage inboxes and correspondence efficiently
- Coordinate patient appointments, administration tasks, and billing
- Prepare surgery quotes, invoices, and receipts
- Maintain accurate patient records and file notes
- Coordinate and manage surgery bookings
- Provide professional and compassionate communication with patients
- Support doctors and collaborate with the wider admin team
- Maintain strict patient privacy and confidentiality
- Follow established workflows, SOPs, and processes
About You
To be successful in this role, you will have:
- Minimum 2 years’ experience in a specialist medical practice
- Experience using Clinic to Cloud, Shexie, Genie, Gentu or similar practice management software
- Strong background in medical administration, including appointment scheduling, billing, and correspondence handling
- Understanding of surgical billing processes, including Medicare, health funds, and workers compensation claims
- Excellent communication and interpersonal skills
- High attention to detail and accuracy in documentation and data entry
- Ability to work independently while contributing to a collaborative team
- Strong organisational skills in a fast-paced environment
- Australian citizenship required
- Current Police check / WWCC or willing to obtain
- Due to the specialised nature of this role, applicants must be able to commit to a minimum of 12 months.
Why Join Us?
- Supportive and friendly team culture
- Monday to Friday, 9:00am–5:00pm (no weekends)
- Salary negotiable based on experience
To Apply: Submit your resume and a brief cover letter outlining your experience and suitability.
As we anticipate receiving a high number of applications, only shortlisted candidates will be contacted for the next stage of the recruitment process. We appreciate your understanding and interest in joining our team.
Job Type: Full-time
Pay: From $30.00 per hour
Application Question(s):
- Do you have the ability to work independently and self manage work priorities?
Experience:
- Specialist Medical Secretary: 2 years (Required)
Work Authorisation:
Work Location: Hybrid remote in Canterbury NSW
