Come join us for an opportunity to apply and elevate your skills in leadership and management! We are looking for an enthusiastic team member who will lead our team to success and add to our already stellar reputation.
What You'll Gain
At Norwest Dental Care, we provide a supportive and collaborative environment that enables our employees to THRIVE. We offer competitive remuneration and opportunities for professional development. If you're passionate about delivering exceptional patient care and want to be part of a dynamic and growing dental practice, Norwest Dental Care is the place for you.
- A full-time position (4-5 days/week) – we are looking for someone to be committed long term and enjoy a rewarding career with us.
- A challenging and fast-paced setting
- Flexible working conditions that prioritise a healthy work-life balance.
- A dynamic role that sees you in ALL areas of the business - from chairside, to treatment coordination, to lab work, and everything in between.
- Opportunities for professional development, growth, and training.
About Our Practice
Our family-owned dental practice is looking to expand the team! We see a wide variety of patients and procedures at our two-chair general practice in the heart of the Norwest business district. We have built our reputation on compassionate care to the whole family.
About the Vacancy
We are looking to hire a full-time team member starting immediately.
The position will be for a clinical coordinator that is passionate about the growth of the practice. This position will be like the "glue" of the clinic - entrusted to keep everything running smoothly and works closely with the practice owner and manager to set and meet KPI's. You will be required to work through all aspects of the business - from chairside duties to the sterilisation area and even marketing and treatment coordination - to develop systems that ensure compliance and success.
About You
We require a minimum of 3 years' of experience in general practice.
Our team love spoiling our patients with attention and are always friendly, warm, and approachable. Our staff are proactive and have great attention to detail.
We are looking for someone with impeccable personal presentation and grooming, who works well independently and as part of a team, takes direction, and shows initiative by taking on new challenges. You will be executing business administrative tasks as well as contributing your own ideas and training on their implementation.
The main duties of this role will include:
- Monitor and report on key practice metrics to drive continuous improvement and meet targets
- Liaise with dental professionals to coordinate patient care and ensure the highest standards of service
- Manage administrative functions of the practice, including patient records, billing and insurance claims processing
- Chairside assisting
- Infection control procedures
- Oversee the recruitment, training and management of administrative and support staff
- Implement and maintain policies, procedures and systems to improve practice efficiency and productivity
- Manage staff rostering, inventory, ordering and maintenance of all practice supplies and equipment
- Foster a positive and patient-centric work environment
Some other skills you should possess are:
- Proficiency with OASIS or Dentally, good computer skills, and a growth mindset
- Outstanding interpersonal and communication skills
- Clear and concise phone skills
- Top-tier customer service
- Great ability to multitask
- Calm, caring, welcoming, and organised nature
If you think you'd be a good candidate for this role, please send your cover letter and resume to [email protected] as well as applying through INDEED. We look forward to welcoming you to our team!
Pay: $69,160.00 – $90,000.00 per year
Benefits:
- Employee discount
- Employee mentoring program
Experience:
- Clinical Coordinator: 3 years (Preferred)
Work Location: In person
