Time Type: Full time
Worker Type: Employee
Location: Tamworth, NSW or Dubbo, NSW
Type: Permanent, Full-time hours
Work model: Remote-based with flexibility
Provided with fully maintained Tool of Trade vehicle
The Opportunity
Join a down-to-earth, international insurer and make a real impact in rural and regional communities. As part of our Agricultural Motor & Machinery Assessing team, you’ll play a key role in helping customers when it matters most, delivering expert assessments, building strong local relationships, and helping communities recover after major events. Backed by QBE’s national strength and our partnership with Elders Insurance, you’ll enjoy a role that combines professional growth, flexibility, and purpose.
This is your chance to step into a flexible, regionally focused role where you’ll make a real impact. As an Agricultural Motor Machinery Assessor, you’ll deliver expert assessments, help customers when it matters most, and help ensure fair, efficient outcomes for our rural and regional communities.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
As an Agricultural Machinery Assessor, you’ll play a vital role in supporting rural and regional communities. You’ll assess damage to light and heavy agricultural vehicles and machinery, coordinate repairs, and ensure timely, cost-effective outcomes for our customers and QBE.
Conduct accurate assessments and recommend best-practice repair methods in line with industry standards and manufacturer guidelines.
Work closely with repairers, suppliers, and clients, both in person and via phone or digital channels.
Source and negotiate replacement parts when needed.
Deliver exceptional service that exceeds expectations and meets claims service standards.
Adopt claims strategies that drive business objectives.
Maintain clear documentation and accurate records within our IT systems.
About You
We’re looking for someone who brings technical expertise and a strong regional focus. Ideally, you’ll have:
A relevant mechanical trade qualification and licence.
Strong agricultural knowledge, particularly in farm machinery and equipment.
Experience in repair methods and settlement types; claims assessing experience is highly regarded but not essential.
Excellent communication and negotiation skills, with the ability to build strong relationships.
Strong planning, time management and digital literacy skills.
A customer-focused approach, with the flexibility to travel regionally and adapt to changing priorities.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Life Leave, supporting the life events we all experience, leaving your annual leave for rest
18 weeks’ gender-equal flexible leave for all new parents, including paid super
A range of discounts on insurance products, car hire, hotels, goods and services
To learn more about benefits of working with us, click here.
Rewards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
APPLY NOW and let’s make it happen!
If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.
Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected].
Skills:
Analytical Thinking, Claims Administration, Communication, Critical Thinking, Customer Service, Decision Making, Detail-Oriented, Insurance Regulations, Intentional collaboration, Loss Prevention Management, Managing performance, Motor Vehicles, Process Improvements, Report Writing, Standards Compliance
Application Close Date: 14/08/2026 11:59 PM
How to Apply:
To submit your application, follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
