We are seeking an organised Administration and Customer Support Officer to support our Lifeguard Services team. This role provides frontline customer service, handles enquiries, and supports the coordination and administration of lifeguard operations.
Why join us?
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Permanent position
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35 hours per week
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Salary : $69,903.30 - $80,388.79 plus 12% Super
- Flexibility in either at Bondi Beach or our Alexandria location
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Opportunity to gain exposure to lifeguard services
- Discounted gym membership through Fitness Passport
- A supportive and inclusive work culture
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Contribute to the safety and well-being of the local community
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Wellness that works for you! From annual skin checks and flu shots to our bi-annual health fair, we’re committed to helping you stay healthy
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Employee Assistance Program
The Role
We are seeking an organised and proactive individual with a good understanding of water safety to support the coordination of lifeguard services.
Reporting to Executive Manager, Open Space & Recreation Operations, you will be responsible for:
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Providing administrative support to the business unit and responding to internal and external enquiries
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Lead the coordination of our Primary School/Education and safety awareness program
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Experience as a Project Officer and/or involved in surf or a water-based environment (desirable)
- Triaging and processing work requests, service orders and correspondence
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Liaising with contractors, staff and external emergency service stakeholders
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Assisting with scheduling, document management and general administrative tasks
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Supporting the business unit in procurement procedures using Council’s Finance One system, in the creation of purchase orders, process invoices and month end statistical reports
About you
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Proven experience in providing administrative and customer support.
- Demonstrated experience in the use of Microsoft Office, Finance One, CRM and maintaining databases.
- Effective written and oral communication skills and sound attention to detail.
- Demonstrated interpersonal skills and ability to work effectively in a team environment.
- Proven organisational skills and ability to prioritise and complete workloads to timeframes.
How to apply?
To be considered for this role, you will need to complete the following:
- A cover letter outlining your motivation for the role
- A current resume detailing your relevant experience
- Complete the online questionnaire demonstrating how you meet each of the essential criteria
- All applications must be submitted through the Council’s website. waverley.nsw.gov.au/council/jobs
Please note that pre-employment checks are part of the recruitment process.
Please refer to the position description for detailed information about the position, including required skills and experience. For more information contact Ben Kusto, Executive Manager, Open Space & Recreation Operations, [email protected]
About Waverley Council
At Waverley Council, our values of Respect, Integrity, Innovation, Collaboration and Customer Focus guide how we work together, deliver, lead and support our community.
We are committed to providing an accessible and inclusive recruitment process. If you require adjustments or support at any stage, please contact our People and Culture team at
[email protected].
Waverley Council is committed to providing equal employment opportunities to all candidates.
We value diversity. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups.
We fully support the aims and objectives of the NSW Officer of Children's Guardian and Child Protection legislation. We will implement necessary practices to ensure safety.
How to apply: Visit waverley.nsw.gov.au/council/jobs
