Req ID: 7537
Date: 2 Jul 2026
Site: VCCC (Parkville)
Location:
MELBOURNE, VIC, AU, 3000
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Company: Peter MacCallum Cancer Centre
Unit: Pharmacy
Division: Chief Operating Officer
Department: Pharmacy
Enterprise Agreement:
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Pharmacy
At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.
YOUR ROLE IN OUR FUTURE
Pharmacy Administration Officer
Ongoing, Part Time Role – 16 Hours per Fortnight
About the Team
The Pharmacy department at Peter Mac provides a comprehensive patient-focused service, incorporating all facets of innovative clinical pharmacy practice. Specialised areas include antimicrobial stewardship, quality use of medicines, pharmacogenomics, clinical cancer informatics, medicines information, and clinical education. The department has an ongoing commitment to practice-based research and offers opportunities for involvement to all staff.
About the Role
We are seeking an enthusiastic and well organised person to fill a Part-Time Pharmacy Administration Officer role (16 hours per fortnight) in the Pharmacy Department. The role involves providing administration support for the Pharmacy Department including the Pharmacy Administration Team.
About You
The successful candidate should demonstrate the below skills and attributes:
- Excellent communication skills and interpersonal skills, including being proactive and friendly.
- Customer focused, with the ability to determine and exceed customer expectations.
- Demonstrated ability to build and sustain relationships with colleagues and customers.
- Ability to prioritise tasks and organise time.
- Computer literate and administration experience in a healthcare/hospital setting.
Applicants must have completed their Victorian Certificate of Education and possess advanced Microsoft Office skills, particularly in Word, Excel and Outlook.
Our benefits
We offer a range of benefits which support our people both personally and professionally, including:
- Generous salary packaging to increase your take-home pay
- Discounted health insurance and eye care
- A comprehensive health and wellbeing program
- Public transport options at our doorstep and end of trip facilities for cyclists
- Onsite eateries and coffee shops and inviting rooftop garden spaces
- Pathways for professional development and new career opportunities
- Five weeks annual leave, 17.5% leave loading, monthly ADOs and purchased leave options
- Flexible, hybrid working arrangements
Inclusion and belonging
Peter Mac celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles.
Join us!
If you feel this role is right for you, we warmly invite you to apply and encourage your early application. All appointments are made subject to a satisfactory police check, and may require a valid Working with Children Check. Many staff are required to be vaccinated against, or demonstrate immunity to, influenza, and a range of other diseases.
Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, you are welcome to reach out to the contact person listed.
Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.
For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position summary.
Alternatively, please contact us using the information below for a confidential discussion.
Melinda Ryan, Pharmacy Administration Team Lead or Benjamin Lee, Deputy Director of Pharmacy (Operations) Phone: (03) 8559 5201.
Applications Close: 11:59pm Thursday 16th July 2026
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Position Summary
The Pharmacy Administration Officer is responsible for providing administration support to Pharmacy predominantly Pharmacy Administration and Clinical Trials.
Key responsibilities include:
Provide exceptional customer service to patients, carers, staff and visitors to Pharmacy.
Perform general office and reception duties, including invoice management, timesheet coordination and reception duties.
Proactively file and archive patient and staff activities.
Manage incoming and outgoing mail of Pharmacy.
Maintain department office space.
Enterprise Agreement
Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025
Classification or Salary Range
HS2
Immunisation Risk Category
Immunisation Category C
Key Relationships
Internal
Director of Pharmacy
Deputy Director of Pharmacy
Clinical Trials Senior Pharmacist
Pharmacy Administrative Team Lead
All Pharmacy department staff
External
External Suppliers
Pharmhos
SHPA
Pharmaceutical Companies and others as required.
Skills
Essential Requirements
Previous health service administration experience.
Strong customer service skills, able to communicate effectively and respectfully with both internal and external customers.
Demonstrated skills in the use of IT systems, preferably in a health care setting.
Desirable Requirements
Experience using patient administration systems, in particular iPM.
Experience in processing invoices and raising purchase requisitions.
Experience in using electronic ordering system, in particular Oracle.
Key Accountabilities
Key Accountabilities Demonstrated by / Key Performance Indicators
1. Exceptional Customer Service
Provide high level of customer service to patients, carers, staff and visitors to Pharmacy.
Obtain the required information from patients, carers, staff and visitors in an efficient and courteous manner.
Respond to patient and staff queries in a timely and respectful manner consistent with organisational guidelines.
Respond to telephone queries professionally and efficiently.
Ensure all emails and requests from Director of Pharmacy are actioned in a timely manner.
Maintain professional relationships with staff from other departments.
2. Filing and Archiving
File patient activities such as Chemotherapy Charts and Prescriptions in Clinical Trials Pharmacy in a timely manner.
File staff activities such as Commencement Paperwork, Leave Forms, and Performance Reviews in a timely manner.
Maintain training activities log for Clinical Trials Pharmacy as required.
Perform role in line with confidentiality and privacy requirements.
Proactively archive patients and staff records efficiently or as required.
Maintain archive supplies and place orders when required.
3. Support the Department
Work cooperatively as part of the team and assist other areas and staff as necessary.
Process orders in Oracle when required.
Process invoices in timely manner and liaise with Finance when required.
Collect and process Timesheets efficiently.
Other tasks as directed by Team Lead or Pharmacy Managers.
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For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.
Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.
WHY WORK FOR PETER MAC
Peter Mac offer a range of benefits which support our people both personally and professionally.
Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.
