Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.
About the opportunity
This is a rare 12-month fixed-term opportunity, with scope to extend, to lead a significant payroll transformation program that will shape the future of people technology and payroll operations. Working at the intersection of strategy, transformation and operational excellence, you'll partner with senior leaders and delivery teams to modernise payroll, influence enterprise-wide outcomes, and drive lasting change across a complex and evolving environment.
You’ll also
- Lead the strategic planning, governance and delivery of a multi-year payroll transformation roadmap, ensuring initiatives are prioritised, sequenced and aligned to enterprise HCM modernisation objectives.
- Use your leadership and influencing capability to bring together senior stakeholders, cross-functional teams and external partners, delivering complex change outcomes across payroll, technology and operations.
- Act as the payroll subject matter expert within the HCM transformation program, translating complex payroll, enterprise agreement and legislative requirements into scalable future-state solutions.
- Shape and embed the future payroll operating model, driving process simplification, automation, compliance uplift and improved employee experiences.
- Establish high-performing delivery rhythms and governance practices, providing oversight of transformation initiatives, managing dependencies and ensuring operational readiness for sustainable business outcomes.
About you
You’re a strategic transformation leader who thrives on solving complex challenges, bringing people together, and turning big ideas into meaningful outcomes. You combine deep payroll and HR technology expertise with strong commercial acumen and a collaborative leadership style, enabling you to influence at all levels and deliver change that makes a real difference. Most importantly, you're energised by transformation, passionate about continuous improvement, and excited by the opportunity to help shape the future of payroll at Australia Post.
You’ll also have
- Extensive experience leading large-scale payroll, HR technology or enterprise transformation programs from strategy and business case through to delivery and operational handover.
- Deep knowledge of payroll operations, compliance obligations and payroll systems, including experience working with complex enterprise agreements, diverse workforce groups and large-scale organisations.
- A proven ability to build trusted relationships and influence senior stakeholders across business, technology, operations, compliance and People & Culture functions.
- Strong leadership experience coaching and developing high-performing teams, while bringing together cross-functional squads, vendors and delivery partners to achieve shared outcomes.
What else is in it for you?
- Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
- Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
- Opportunities for growth and development through formal programs or mentorship
- Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources
All walks, one route
It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected] or on 03 8737 9415.
