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Train Services Administrator
Be the backbone of daily operations, supporting drivers, workforce controllers, and leadership
Own key admin functions—from reporting and compliance to depot and uniform coordination
Drive efficiency and improvement, using initiative to streamline processes and support the team
V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.
V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.
About the role
As the Train Services Administrator, you’ll play a vital role in keeping V/Line’s Train Services department running smoothly and efficiently. Reporting to the Business Administration Manager, you’ll be the go-to person for a wide range of administrative functions that support our drivers, workforce controllers, and leadership team.
This is a hands-on, full-time role based at Southern Cross Station, with occasional travel to regional depots. You’ll thrive in a fast-paced environment where no two days are the same—whether you’re coordinating meetings, managing documentation, or ensuring our depots are well-stocked and supported.
Key Accountabilities include:
Generate regular reports as required by management, summarise by analysing key information and highlighting areas for improvement.
Organise and maintain documents, records, meeting minutes and agendas and correspondence ensuring they are accurately filed through our sharepoint function
Maintain the various driver depots by managing stock levels and ordering amenities
The scheduling of appointments, travel arrangements, and coordinating logistics for meetings and events, including active participation
Coordinate financial tasks including raising and managing our supplier PO’s as required while actively managing the invoicing components
About you
With your background in administration, you are highly organised and have great stakeholder management skills. Always open to change, you enjoy sharing ideas around process improvements and you know how to prioritise, making impactful decisions and collaborating effectively with the rest of the team.
Our ideal candidate will have prior experience in:
Proven experience in an administrative or admin support role.
Demonstratable knowledge of Microsoft Office and experience using digital systems.
Ability to work on-site at Southern Cross Station
Excellent communication and stakeholder management skills.
A flexible, can-do attitude and the ability to adapt to changing priorities.
A commitment to upholding V/Line’s core values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, and Human Rights.
If your skills or experience don’t exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.
What we can offer
In addition to free Myki travel, we offer:
Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
Huge potential – We’re transforming, and you can to. Be a change maker, recognised for your contribution and creativity.
Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.
This is a permanent, full-time position classified as Clerk 4 ($52.45p/h) under the V/Line Rail Operations and Administrative Employees Agreement.
You’ll enjoy a range of benefits including four weeks of annual leave, superannuation, and free myki travel across both metropolitan and regional Victoria.
Apply Now
For more information about this opportunity or to get a copy of the Position Description, please email Steve Hutcheson at
[email protected]
The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references. These assessments may commence during the application period.
We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at
[email protected] or 1800 800 007 for confidential support.
Recruitment Process
At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment checks to meet our safe working standards. In addition, V/Line employees are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.
Applications close: 11:59pm on Wednesday, 22nd July 2026. Applications will begin to be processed as they are received.
Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement
As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.
We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world’s oldest living culture. We acknowledge the Traditional Owners’ lands, waters, and skies on which we live and pay respects to their Elders past and present.
