At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
- Temporary Full-Time – Up to 30 August 2027.
- Location Eveleigh with flexible working arrangements available across NSW Department of Education offices.
- A talent pool may be created through this recruitment process to fill anticipated vacancies over the next 18 months
- Competitive remuneration ranging from $129,464 to $142,665 plus super & annual leave loading.
About the role
We are seeking a Product Lead VETSS to oversee the lifecycle support, development, and operational excellence of systems powering Vocational Education and Training (VET) for secondary students.
You will ensure alignment with business requirements, deliver high-quality user experiences, and support strategic objectives.
This role partners with Business SMEs to translate needs into delivery outcomes, manage upgrades and integrations, and drive continuous improvement across the VET learning ecosystem.
For further information please click here to view the role description
About you
You bring proven experience leading product management or technical programs in learning environments, with a strong command of security, data privacy, and accessibility. Thriving in Agile settings, you serve as a proactive Scrum Master, translating complex business needs into delivery-ready items.
You build trusted partnerships with Business SMEs, internal stakeholders, vendors, and end-users to drive adoption and strategic outcomes. You balance ongoing system support with change requests, monitor performance to resolve complex issues, and continually seek innovations and efficiencies through emerging practices and technologies. You stay current with trends in VET delivery and online learning, communicate clearly, influence across teams, and lead with a service-excellence mindset.
- Sound working knowledge of IT service management principles and frameworks.
- Proven Scrum Master / Agile facilitation experience.
- Demonstrated experience in stakeholder engagement with Government agencies, Non-Government Organisations (NGO’s) and/or private sector organisations.
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
Essential requirements of the role
- Appropriate tertiary qualifications and/or demonstrated, relevant, equivalent professional experience.
- Current and valid NSW Working with Children Check (WWCC) Clearance for paid employment.
- Demonstrated understanding of and commitment to the value of public education.
Benefits
- Flexible working arrangements
- 35 hour working week
- Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
- Flex Leave entitlements, generous holidays & leave conditions
- Opportunities for advancement and mobility across the Department to support your career growth
How to apply
Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role and respond to the following pre-screening questions (maximum 300 words per question):
- Please outline an example of how you analysed and achieved a technology upgrade to maximise efficiency and effectiveness in your business. (Max 300 words)
- Give an example of a situation you dealt with where the priorities changed. How did you handle this and what was the result? (Max 300 words)
Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.
Please refer to the Applicant’s Guide to Applying to assist you with your application.
If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education,
All other applicants please submit your application by clicking ‘Apply Now’.
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.
This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.
Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.
Closing date: Sunday 19 July at 11:59pm.
We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.
A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.
