This is more than a retail role. It’s an opportunity to be a leader, coach and brand ambassador for one of the most exciting brands in Australia.
As a Store Manager, you're the force behind the success of your store. You love developing high performing teams that deliver unforgettable customer experiences that reflects the creativity, energy and innovation of the Swatch brand. From coaching your team to exceeding sales targets to ensuring flawless store operations, this is a role where you can really harness your creativity, enthusiasm and innovation.
- Champion a customer first culture and deliver an unforgettable experience
- Handle customer concerns with confidence and care
- Build customer relationships that last
- Recruit, onboard and train new team members to ensure they’re set up for success
- Lead and motivate your team to achieve and exceed sales targets and KPIs
- Identify strengths, unlock potential and develop your team
- Analyse results and identify opportunities to improve performance
- Maintain exceptional visual merchandising standards that bring the Swatch brand to life
- Lead by example by inspiring confidence through exceptional service and product knowledge
- Manage reporting, administration and compliance requirements
- Adhere to company policies, procedures and brand standards
- Ensure inventory management and stocktake processes are executed accurately
- Previous experience in a Store Manager, Assistant Store Manager or retail leadership role
- Strong leadership skills with the ability to engage, coach and inspire
- Exceptional customer service and relationship building skills
- Excellent verbal and written communication skills
You'll Stand Out If You Have
- Experience with watches, jewellery, fashion, lifestyle or premium retail
- A passion for design, innovation and customer experience
- The ability to create excitement, engagement and energy within your team and store
Ready to lead a store that's always making headlines?
Apply now and make every second count! (pun intended)
